"they did not comunicate that there was going to be back-orders. the e-mail that was sent indicated that everything was sent at the sametime, but it came in 3 shipments 1 week apart. HAD A 10% DISCOUNT BUT WHEN I ORDERED IT WOULD NOT TAKE IT.CUSTOMER SERVICE COULD BE A LOT BETTER!!!"
"When I completed my order I should have received a $5.00 discount. I didn't get it!"
"I am always skeptical about ordering online, people alway hear horror stories but UMI made it easy safe and I ordered Dickie cargo pants, at a better price than i could find at any of our local outlets, ie; Walmart,Sears,Penneys,etc. and the quality seemed better, these are not seconds, First quality only here. Thank you, UMI.
P.S. Delivery was exactly as predicted which when you cannot control this aspect of business, was great "
"I was extremely pleased with my experience. The product was of very good quality, shipment was super fast. Thank you for a very pleasant transaction, I will be back."
"Everything was very easy to order and in stock!"
"The prices were great, everything delivered in a timely manner, and I couldn't be more pleased with this shopping experience. I will use UMIDirect again "
"I am very pleased with the service of UMIDirect. I ordered uniform shirts for our company in South Florida and I was surprised to find my box at the office the very next day on both orders I placed. The order was exactly what I had requested and on my initial test order we ordered the wrong size and they gladly took it back with no issues. Very user friend website and the customer service people I spoke to were very friendly and helpful."
"I placed an order with UMI Direct on May 27th. I was told to expect delivery by June 1st. On June 4th I contacted UMI Direct's customer service line to ask about status. Today is June 6th and my phone calls and e-mails have not been answered. All I wanted to know was, has been item been shipped and what is the tracking number. This really didn't seem too hard. I am disappointed that UMI Direct has not responded to any queries. Really, really, really poor customer service."
"Fantastic. Fast shipping. Great prices. Great product. I buy their golf shirts and they are as good as anything I have bought in a store. The performance golf shirts are great for the heat in Miami, and they are durable."
"I was very happy with my order from UMIDirect. The company has a wide variety of brands, and the prices are very good. Their return process has improved over the years, but fortunately I did not have anything to return from this order. I also like the way the website is organized"
"WHILE I PERSONALLY FOUND THE WEBSITE A BIT COMPLICATED I WAS ABLE TO CALL THE 800 NUMBER FOR BETTER INSTRUCTIONS. I ORDERED THE SHIRTS I HAVE BEEN LOOKING FOR AND RECEIVED THEM WITHIN 5 WORKING DAYS. I AM VERY SATISFIED WITH THE QUALITY OF THE MERCHANDISE AND THE SERVICE I RECEIVED. I WILL ORDER AGAIN."
"EXCELLENT SERVICE WOULD USE YOUR WEB SITE AGAIN.
THANK YOU, CONNIE VEREEN"
"Product was exactly as described. Arrived a day early. Very convenient process of searching, ordering, and shipping. I will highly recommend this company to friends and family."
"Good products - Fast delivery. The more you buy, the more credit you build up toward your next purchases. I will be shopping more at UMI Direct. "
"I believe this to be my first order from UMIDirect. I was searching for a lightweight chambray long sleeved shirt to use while working outside in the heat with all the sunshine. I found a 5 and 1/2 ounce material so I ordered a couple. They arrived and they fill the bill as far as I am concerned. After I completed my order I noticed a western styled chambray shirt with 4 and 1/2 ounce material so I will have to order me a couple of those and check them out also. I'm completely satisfied with the shopping experience with UMIDirect and look forward to future business with them. LaVon Mashburn of Marietta, GA "