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Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
5/5

2017-10-14

Good Stuff!

"As usual the filters work great and are easy to install.
Thanks Again
"


Verified
5/5

2017-10-13

"Great service and excellent product."


Verified
5/5

2017-10-12

We are extremely satisfy with the product and most of all with the customer service.

"Every time we needed any repair or service we got completely satisfy with everything."


Verified
5/5

2017-10-03

Best. Company. Ever.

"Great company, very helpful when you need something! Best water machine, water, and water bottles ever!! Thanks, Tyent!!"


Verified
5/5

2017-10-02

Amazing

"Alway excited to purchase tyent products "

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Product Returns/Refunds/Exchanges

Verified
4/5

2017-09-27

Filters

"I received what I ordered and in a timely fashion. Good Service!"


Verified
1/5

2017-09-27

Unresponsive service

"One of 2 sets of filters delivered was wrong. It should have been 1 1st filter and 1 2nd filter; instead both were the same type. This is packaging problem.
I requested a solution in an email (through order confirmation) as soon as I received the package in the evening of Friday, 9/22/2017. It is Wednesday 9/27/2017 today, and not a single response from the Tyent.
???
"


Verified
5/5

2017-09-25

Always great service.

"They truly have the best customer service I have experienced anywhere!"


Verified
5/5

2017-09-20

Wonderful always!

"Bought my second unit after replacing my first which is still going after 10 years! The customer service is as always stellar - they are friendly, always giving helpful advice, courteous. At the repair center, Robert was also very kind to do a check up on my old unit, so I can continue using it at another part of the house! I stand by their products not only for health reasons, but for their great customer service as well! "


Verified
1/5

2017-09-19

Wrong filters sent.

"I got the wrong filters. I have tried to communicate various ways and have not been contacted. Filters were the right size with wrong hand threads. I would love to have Simone contact me. This is the second time this has happened. "


Verified
5/5

2017-09-14

Love my Tyent!

"I love the taste of the water we get from out Tyent thank you for getting the replacement filters to us quickly!"


Verified
5/5

2017-09-11

Pure water again

"We order new filters every 6 months and have never had any issues in the ordering process or shipping. The filters definitely do their job resulting in clean purified water. We have never considered ordering knock off filters that you can find online elsewhere because you can't trust their effectiveness. Saving a few dollars is not worth the risk of jeopardizing ones water quality and health."


Verified
5/5

2017-09-07

Filters

"The ordering process was quite easy thank you very much"


Verified
4/5

2017-08-28

Wrong filter but was corrected immediately

"The wrong filter was delivered but a new replacement filter and return shipping label was immediately provided. "


Verified
5/5

2017-08-21

Pleasant Experiance

"We are very happy with our Tyent system. We order filters about every 6 months and the process is easy and efficient. Thank you making your website easy to navigate and quick and painless."