"It is the second time I order from Tustin Toyota parts department online due to the best pricing in my area. The overalll experience is great and being able to pick up the parts at Will Call is a plus. Will continue to order parts from them in the future."
"Ordered online and picked up. Tustin Toyota online has excellent prices on parts and by picking up there is no shipping cost. There is also a dedicated place for online order pickup, so it is easy to get in and out quickly. Bravo!"
"Excellent service delivery date was accomplished product was great "
"Website was easy to navigate and find the parts I needed. All parts were in stock, very reasonably priced, and exactly as indicated. Toyota had my parts picked and ready for pickup in just a couple hours. The Will Call center in Tustin is a little tricky to find and there wasn't much parking but the overall experience was fantastic."
"It was easy to order online and pick up in store within a day of ordering the item. Best pace to order parts. "
"Jon hands down has the best customer service ! "
"Me gusta poder navegar en la web de Toyota
"
"Typical Tustin Toyota internet parts order experience - very quick delivery at exceptionally good price. "
"10/10/23 and 10/11/23 and all other previous dates inclusive:
Jon Tamura is the service excellence of Tustin Toyota parts online because he’s always willing to help and get the online part orders out asap with customer service excellence including his personality and professionalism. Pls promote him to better position. He’s an asset to Toyota. He has been giving service excellence not just to me for years but to other customers too. He has awesome service excellence record.
Thanks again Mr Tamura. 5 stars absolutely!
A. L."
"Shortly after placing an online order, I received an email with images from Jon T. same day wanting to confirm the correct part as two parts were offered from the VIN.
When picking up the part I expressed my thanks to Jon T. for confirming the correct part and preventing another transaction if the incorrect part was offered.
When asked, he also took the time to confirm three other additional part numbers for future replacement.
Thank you Jon T. for your diligence and excellent customer service!
All the Best,
Jonathan S."
"Order parts online and picking up at the dealership was really convenient. "
"Always love coming to my local Toyota dealer usually for my parts I order online. The parts people are also very helpful for any questions about finding parts or making sure they are the correct one. Tustin Toyota is my go to."
"I was in and out in less than 2 minutes.
The order was ready."
"Quick processing and order pickup, parts are decently priced compared to other dealerships in the area."
"Accurate and quick service"