"The transaction was smooth and professional. I ordered flora and enigma. flora was good however another ring was with flower outlay. I emailed and talked to Brett. They accepted i was shipped wrong ring and shipped the correct ring enigma which was perfect free of cost and also asked to keep the other ring. Overall would say this place stays committed to what they say which is what a customer would look for. I would shop again when i need another ring."
"I was really impressed with the customer service that Tungsten World provided. When I first placed my order I figured it would just come in the mail and everything would be good to go. I did not expect any interaction with any representatives or customer service specialists. Much to my surprise I was very impressed and happy to receive a phone call from a rep. who helped me make sure I ordered the right size (and also explained how to make sure the sizing was done correctly), ring, and that the engraving phrase and font were what I had wanted. He then gave me a tracking number, time frame and contact info in case anything went wrong.
Upon receiving the ring it was missing the engraving and so I was a little sad and contacted the rep. to help me get things sorted out. I was pleased that he took care of the mistake at the company's expense and got my ring back to me in a timely manner without any hesitation whatsoever. Tracking numbers and updates were always provided and I never had to wonder how I was going to have things taken care of.
I am very pleased that this company takes the time to make sure each order is correct and that each customer is taken care of in every way possible.
I would highly recommend ordering from this company. "
"What can I say about Tungsten World. Simply the best customer service bar none. The quality if their rings is exceptional. I have turned several friends looking for tungsten rings to them with high satisfaction and will continUe to do so. "
"I ordered the prism ring for my fiance on a Thursday night and had this ring in the mail Monday, so the service was AWESOME! I have had nothing but good experiences with TUNGSTEN WORLD. I emailed and received responses in a timely manner. The ring is awesome and very well made. I would order from this company again and recommend this ring."
"Nice ring for the price. Now that I know they make good product I'm about to order a new one with gold inlay."
"Nice website...ring arrived on time and as described. Was too big, I have returned it and am awaiting a reship. So far, so good!"
"Simply fantastic! My custom design came out as finely detailed as the image itself. Was worried it wouldn't be able to engrave every edge and small detail on its exterior, but as I look at it now on my finger, I am more than delighted with the sharply accurate outcome! The inner imprint of my name also looks stunning, as so as the ebony black ring itself.
Well-polished, the customization, the elegance, and durability as well. Worth every cent."
"My husband was absolutely ecstatic with the 49er engraved tungsten ring. He begged me for it, and I said no, but surprised him with it for our one month wedding anniversary. I also had a couple questions and Vince was amazing and helpful."
"Tungsten World offered great prrices, a quality product, and extremely timely delivery! They saved my fiance and I at least 50% on my ring."
"Excellent Customer Service! Extremely Fast Shipping! I Had My Item Engraved And I Still Got It Within Three Days!"
"Fast shipping, great product, quick and helpful customer service."
"Talk about service! This company is awesome. I wanted a certain style of ring that they didnt currently have so I emailed them and they promptly got back to me and not only got me the ring I wanted, they made sure that I received it ON TIME! GREAT service, nice folks, easy to work with. I encourage ANY one to use this company. VERY reliable."
"Tungsten World had a large selection and high quality products to choose from, thats why I purchased from them."
"I received my new ring very quickly ans shipping was quite reasonable. My ring arrived looking exactly like the pictures and was packaged very well. The did a great job on everything. I will be a repeat customer. "
"Great buy and excelent service, very quick shipment.
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