ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
4.53/5
Chance of future purchase:
4.35/5
Shipping & packaging:
4.61/5
Customer service:
4.26/5
Return/Replacement policy:
4.21/5
Featured Review


Verified
5/5

2020-01-21

Great price and delivered on time.

"At first, I didn't receive a tracking number, just a delivery date. But once the item was mailed, they sent along the tracking number. Because I hadn't done business with them before, I didn't know what to expect, especially for the price. But turns out the price and service was great!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
3/5

2020-01-20

A sell call before they shipped, questionable warranty card

"Several days after I placed an order, they called to sell other products before they shipped.
The warranty card is issued by the Tristate, I wonder it is also under warranty of Sony.
The product seems ok, shipping is free.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2020-01-20

Excellent customer service and product

"I appreciated the personal phone call before they shipped the camera. Shipping was lightning quick and I am very satisfied with my Sony camera. The price beat anything on Amazon and given the free shipping and no sales tax, was the best I could find. I will definitely buy from them again!"

Detailed Review Benchmark + -
Pricing of products and services

Verified
5/5

2020-01-20

Tri State Camera

"Excellent price, service and quick delivery!"


Verified
5/5

2020-01-20

No problems with order

"Good price, got the product in the time expected. No problems."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2020-01-20

Great deal, fast delivery

"Saved more than 25% vs. other stores, and the free ground shipping got it to me in two days. "


Verified
1/5

2020-01-20

Out of stock

"Twice I placed orders for advertised items. Received invoice for orders. A couple of days later received call from Tri State informing me that they had no product to ship and cancelled my orders. Do not advertise items that you do not have."


Verified
5/5

2020-01-19

Cannon camera battery charger

"Your site was easy to use great no shipping and came very quickly. Battery charged now I can use my camera again!
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
4/5

2020-01-19

great value

"Great value. Great delivery. Not so phone friendly-seemed to be either busy...impatient. Would purchase from them again."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2020-01-18

Excellent experience

"Very impressed with the service."


Verified
5/5

2020-01-17

Terrific

"Exactly as ordered super fast shipping, will buy from again. Thank you"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2020-01-17

Flawless experience

"Ordering was easy; price was fabulous; packaging was good; delivery was fast; and I received a brand new lens that tested perfectly. Canon 16-35mm F4 came with lens hood, which was not clear when I ordered. Came with TriState warranty which is good enough for me."


Verified
4/5

2020-01-17

TriState - Good Prices

"Good prices, prompt delivery. The on-line tracking for shipping needs fixing. I needed to call to get the USPS tracking number."


Verified
5/5

2020-01-17

SMOOTH EXPERIENCE

"I received exactly what I ordered at and excellent price in a very timely fashion. I would use them again without question. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2020-01-16

GOOD PRICES

"VERY GOOD PRICES AND FAST SHIPPING"

Detailed Review Benchmark + -
Pricing of products and services