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Product & services pricing
4.54/5
Chance of future purchase:
4.34/5
Shipping & packaging:
4.61/5
Customer service:
4.26/5
Return/Replacement policy:
4.25/5
Featured Review


Verified
4/5

2022-05-16

Nikon 10-22x50 binoculars

"Received my order in very good time. Binoculars are solid and everything seems to be good except the zoom isn't as smooth as it should be. Case is ok but could use a carry strap. The top eye covers are completely worthless, way too big. Other than that, the binocs are great. Yes I would recommend "

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Verified
5/5

2022-05-15

Worked for me

"I definitely was skeptical with all the negative reviews I saw out there on the web. I don't have much faith in manufacture warranty and I wasn't in a big hurry so for the savings I would get from purchasing through TriState, I figured that I didn't have anything to lose.

I've also learned that reviews aren't always what they seem to be. Good reviews can be bought and regarding bad reviews, you couldn't satisfy some people no matter what you do. So I took a dive.

As it turned out, I received my Sony headphones on time (3 days) and everything came in complete and in good order. Everyone has to do their research and make their own decisions about such purchases, but I would purchase from TriState again.
"

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Verified
5/5

2022-05-15

Sonu Headphones

"Awesome. Best price and quick delivery. I was surprised. "

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Verified
5/5

2022-05-14

Great company, would highly recommend

"Ordering was easy, the price was fantastic, and my camera came quicker than expected! I would definitely recommend TriState Camera, Video and Computers."

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Verified
3/5

2022-03-30

Next time I'll deal with a local seller

"The prices are cheaper, but if you have a warranty issue, Good Luck. They wanted to charge me $300 to $400 to repair a $400 camera. Buyer beware! Olympus charges $180 as a flat rate and includes return shipment to purchaser. "

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Verified
5/5

2022-05-12

Great service!

"Good prices, speedy delivery, and was even called to ensure I knew the camera I had ordered didn’t come with a flash card. Class act!"


Verified
5/5

2022-05-11

awesome

"in the past 90 days i've bought wireless and ote headphones from TSC. best price, best service and fast delivery... "

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Verified
5/5

2022-05-11

Delivered correct product on time and at lower cost

"Lower cost than other suppliers, good service"

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Verified
4/5

2022-05-11

Better than Expected

"Found the product I was looking for on line the price was competitive. Many reviews were rating customer service as slow to react. I had to call customer service after 3 days to check status. At that point the representative transferred me to someone. Then the service became excellent. Even advising me what camera the lens could or could not be used on. Then the delivery was quick and no problem. I guess people dont realize with the covid situation help is sometimes hard to find. As long as you realize this then all is well."

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Verified
5/5

2022-05-11

Excellent service

"Excellent service, called to follow up after purchase"

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Verified
5/5

2022-05-09

"Dealt with me well in customer service and please to do business"

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Verified
5/5

2022-05-08

Had the goods

"Got a hard to find Sony camera, they had it and delivered quickly and at a very good price."

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Verified
5/5

2022-05-05

Superb customer service!

"I am a beginner in photography and the people at tri-state took the time over the phone to help me get the lenses I need and nothing I don't for my upcoming trip to Alaska. Their pricing is the best and I searched the lenses I got extensively. I got 2 new Nikon lenses cheaper than I could get used! Shipping was great and free for my order. I received both lenses very well packed and protected in less than a week! Billing and shipping confirmation as well as tracking number provided. Highly recommended using Tristate for your camera needs. "

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Verified
5/5

2022-05-05

This is a 5 Star rating for TriStar Camera as a Vendor, not the product..

"After investigating a variety of sources, TriState readily informed me that this item did not have a US warranty and they offered a free one year warranty with this new product. I have used Tamron lenses with my 1st SLR, a screw mount Pentax I purchased in 1968, and have never had any issues. Then the follow up about this lens' mount is for Canon's smaller sized sensor noted by the "-ES" designation insurring that the buyer in fully informed about the limitations of this lens. Then 2 more follow-ups just to be sure. I knew I had purchased from the Right Vendor.
Even better, it arrived a day early!
So, great technical, customer service, the service, and shipping. There's not much reason to doubt that the product is equally Great
"

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Verified
5/5

2022-05-04

Good service, quick shipping

"They had what I wanted and the shipping was pretty fast."

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