ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5


Verified
5/5

2012-04-28

"I was very nervous making a purchase with any online vendor, after having been burned a couple of times. Top Gun Supply put all my fears to rest, and my item was in my hands in no time at all. Never have I seen such fast shipping."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2012-04-27

"Top Gun Supply has the best ever customer Service. They have always bent over backward to make sure I receive everything I order in the fastest time of any other online house.

Very trust worthy.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2012-04-27

".... not only do they have great prices and great service. they have the product in stock more often than not.plus if you only need to ask a question , they will answer it for you...taz95dog"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2012-04-27

"A quality company with excellent business standards. Other online gun retailers take their time to process your order. Order processing and shipping through Top Gun Supply is fast. Vast selection of items and highly customer oriented. Having done business with other online gun stores, I highly recommend trying Top Gun Supply as your first choice. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2012-04-27

"I can't recall a mildly bad experience with TGS! They ship so fast it has always seemed like they knew my order before I placed it! :)

I always check their site first- only if they don't have what I need (if they don't sell that category of item, for example) will I look elsewhere for parts and accessories! Great place to do business with!
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2012-04-27

"I ordered a Sig P228 from Top Gun Supply and had nothing but great service. Unfortunately, I live in California which has way too many laws and restrictions when buying a gun.

Top Gun Supply was up front about not being able to ship magazines greater than 10 rounds capacity. I appreciated their understanding of the laws/restrictions and they were able to sell me a product many other retailers wouldn't ship to California.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2012-04-27

"I have ordered from Top Gun supply many times in the past. They have to be the fastest order processing/shipping dealer on the internet. I can't believe how fast my orders arrive from them. They typically have some of the best prices I can find on gun related products so they are my first stop now when I am looking for something gun related. They will also have items in stock when most other places are out of stock.

On one item I ordered I had a choice between silver and black. I chose black but after receiving it I decided I would rather have the silver version. They let me exchange it even with no fees. Super customer service. Thanks Top Gun!
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

1/5

2012-04-16

"I recently placed an order with topgunsupply.com and was called the next day to be told they could not ship my product due to legal restrictions that did not allow them to fill the order and that they were going to have to charge me a 10% restocking fee for product that never left their location. No where during the order process was the restriction mentioned, the online process allowed me to place the order. They charged my credit card and now because they can't fill the order they accepted they are going to charge me a restocking fee? GREAT customer service don't you think? The 10% only comes to $5.79 but if they do this to 100 people they are making $579 because their order processinng system lets you place the order and then they can't ship it. DO NOT ORDER FROM topgunsupply.com"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2011-12-03

"Ordered from Top Gun Supply on a Wednesday morning and within two hours received a shipment notification complete with tracking number. I received my product on Friday. In times of online vendors being non-responsive this company sets the bar pretty darn high! What a pleasant online shopping experience. Selection is great and you are notified while placing the order if something is in stock or not. You do not have to be left in internet limbo wondering when, and more importantly if, your order will ship. I will definitely buy from this company again."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2011-09-26

"I ordered a P226 E2 grip kit and was very happy with the price and product information on their site. But the best part is I ordered online on Friday night, and it arrived on Monday! I was absolutely shocked that they got it out to me so fast. I didn't expect them to even process my order until after the weekend. Definitely would buy from them again."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2011-09-24

"Great service. Speedy delivery. I am very pleased with the price, selection and service offered. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2011-09-23

"My ordered arrived quick and the parts looked great!"


Verified
5/5

2011-09-23

"Awesome, Barrel arrived on the 3rd. day."


Verified
5/5

2011-09-23

"Quickly delivered exactly what I ordered without hassle."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2011-09-23

"Fast shipping and they had the parts in stock as they claimed. I'm very happy with my shopping experience at Top Gun Supply."