ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5


Verified
4/5

2009-02-12

"I Ordered the product and while it took the store quite awhile to ship it, they eventually explained and appologized for the delay and their appology seemed sincere. The price was the lowest and the product has proven to be of very good quality. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
4/5

2009-02-12

"I ordered an olympus 1030sw, they had it for nearly $100 cheaper than elsewhere, the site seemed legit, as some other sites I went to I did not trust. After I ordered I read this sites reviews and I was scared, but it doesnt seem that any of these reviews say they were totally ripped off and at a loss. I got the annoying call that got me mad with all the ridiculous claims about battery length and special xd cards I would need. I said no to it all, they tried to say quickly at the end of the conversation that the price was $25 more than i had ordered and when i asked why they said it was for package insurance, I said I didn't want it and they took it off and it was priced exactly as I paid for online. They sent me a tracking # for ups and it arrived exactly the day it should have. Everything was with the camera, it was the right color and brand new, nothing missing or tampered with. In my opinion, this is not a wonderful co to do business with, but it was well worth it. I got a camera I couldn't have afforded if I didn't buy from them and in exchange I got annoyed at them for 5 minutes. Well worth it to me."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
1/5

2009-02-12

"SAVE YOURSELF SOME AGGRAVATION AND DO NOT ORDER FROM THEM!!!!!!!!! I needed a Germin Forerunner 305 as a gift. I called and they said I could pay an additional $15 to get 3 days shipment - would I like to order. I decided to order online instead - with 3 day shipping - this was Tuesday. I get an e-mail on Thursday wanting to confirm the order. I called and waited about 15 minutes before the person says the order has not shipped because I did not CALL. OK, why have online ordering if you have to CALL to verify the order. He then proceeded to say I received a few calls from them and a few e-mails. Now, I work with technology and sit on a laptop close to 16 hours EVERY day. I never received an e-mail from them. He tells me that they could not ship because my address was incorrect - which I verified before I hit 'enter order'. I ask if I can still receive the order by the next day - since this would be 3 days and he said there is an additional charge but he would be willing to split with me. I complained and he did say he would ship next day for the $15 two day cost - but..........I now needed to pay an additional 9% insurance and handling charge. WHAT A RIPOFF!!!!!!!! I ended up paying more than I would have if I had gone elsewhere. Unfortunately, since I need the order by tomorrow, I could not cancel. DO NOT ORDER FROM THEM - IT IS NOT WORTH the AGGRAVATION!! P.S. IT IS NOW 9 P.M. on the day I was promised to receive my order and I have not gotten it. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

1/5

2009-02-11

"These people are crooks. I ordered a product and after giving me a total i find out that an additional 8% "handling fee" was added to the order making their prices non-competitive. Also tried to shove extended warranty and HDMI cables down my throat even though I said I already have them!! Avoid. Canceled my order."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2009-02-11

"I was scared to order from Top Choice after reading the reviews. I mainly stay with big names such as B and H and Abes of Maine but the price at Top Choice for my Canon 580 Speedlite EXII Flash was too hard to pass up. There was a slight salesman pitch when confirming my order but it was processed quickly and was sent an e mail. UPS then took over and updated the progress every step of the way. It was delivered on time and in perfect shape. Just took 64 pictures and I am very pleased with the results. For me I had no problems and will order from Top Choice again."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
1/5

2009-02-11

"AVODI AVOID AVOID, I bought a camera from them, they made me call them to finalize my order I waited 30 minutes for them to finally answer. Then make you feel stupid for not buying extra added ons. Stuff that was not even needed. I would have gladly paid more to take my business elsewhere. Oh and the camera they sent me was broken and made me pay to return a a dead camera. Scammers!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2009-02-07

"Like so many others, I came here AFTER placing my order and receiving an email asking me to call them to verify some information, needless to say I was VERY nervous! I went ahead and verified the info, they tried to upsell me insurance and such, a 3 year policy for a per year amount, a way to make it sound cheaper than it was, I declined. The following morning I got an email with a UPS tracking number, and now 3 days after my initial order, I have the item in hand, unboxed and it is as expected! (or even moreso)

THANKS! Top Choice Digital for making me one of your satisfied customers =)
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

1/5

2009-02-05

"Its amazing that this company still exists. I ordered a Canon50D. The item showed up with an extra charge of $54.00 for handling and insurance which I did no authorize. The guy at their customer service who is clearly a scam artist said its the standard fee they charge. When I said that I didn't authorize it and it was not listed on their site he suggested that I should have known that. The camera came in a kit box even though I just ordered the body. Needless to say the kit lens was not in the kit box since they probably sell it separately. This company is a typical scam so do yourself a favor and avoid them. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2009-01-29

"I honestly was petrified after reading these previous reviews, but my experience was not all that bad. Ordered a Digital camera on monday(lowest price by a ton), said no to all the recommended ad ons, order processed and shipped the next day. Received it yesterday, and its perfect. So all and all Id have to say this was a great transaction. Would recommend using them again. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
1/5

2009-01-24

"STAY AWAY! When you compare their price, you're not getting a true comparison because they open the box, take out the accessories and then sell them back to you separately. Hard sell tactics, stall tactics. I had to make 4 or 5 phone calls spending a lot of time on hold to follow up on the order. I did eventually get whay I paid for, sort of, but it was like pulling teeth. When you add the accessories you have to pay extra for and your wasted time and energy, this is far from the least expensive place to order your electronics."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
1/5

2009-01-23

"The reviews about this company are right on. They offer low ball prices and promise to ship your product and then never do. If they price they are offering is too good to be true, then you won't get it. Now I have to buy my product from a different company and wait even longer... These guys are not worth the hassle or risk."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
1/5

2009-01-22

"I'll add my $0.02 to the parade of complaints about this company. I ordered an HD camcorder (Sanyo Xacti HD1010) for which this outfit offered a lowball price. As always with a lowball merchant, I called them to make a human being promise me they had the item in stock. He confirmed that they did and that it would ship within three days. But then next day I got an email claiming my order needed "verification". As everyone else has reported, this is a load of crap and the call consists of them trying to upsell you on stuff you don't need. The guy tried to convince me that that battery that comes with the camcorder only lasts 20 minutes! I declined all and shortly got an email saying my order had been "confirmed". It is now 8 days later and no further communication from the company. I called this morning and waited 30 minutes on hold. I was told my order would ship today and I would have a tracking number by the end of the day. No such tracking number has arrived. I have canceled my order. If they bill my credit card I will report them to my card issuer as a fraudulent merchant.

As everyone else says: DO NOT ORDER FROM THIS MERCHANT if you want to ever actually receive your order. I should have searched for feedback before ordering. Lesson learned. I'll now go order from a reputable merchant.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
1/5

2009-01-21

"This company is very poor. The company offers very low prices, but makes it difficult to get the product for the low price. Rather, after placing the order, you are sent an email suggesting there is a problem with the order and that you need to call the company. There is no problem with the order, the company merely has not had a chance to upsell you products and services at prices well above what is available from other legitimate retail outlets. Don't waste your time, just cancel the order and move on to a legitimate retailer.

At what appears to be their sister company (cameraaddict.com -- the cancellation emails and approach are the same), I took the bait and spoke to a customer service person (and it is a stretch to call these people customer service). This person attempts to upsell additional products and services. Scare tactics are used to suggest that you buy coverage at outrageous prices. I was told that the cost of a replacement lamp was multiple times that quoted by other resellers and that they go out in a year. When I told the person I was not interested, he asked if I was thinking before talking. Well, I asked for the order to be canceled at this point.

Ultimately, I paid about $30 (5%) more for the same product at a reputable dealer. It is simply not worth $30 to deal with a poor company.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
1/5

2009-01-21

"I will never buy from Top Choice Digital again. I had to call to confirm my order and the entire time I was on the phone they tried selling me stuff I didn't need. The sales guy convinced me that I would NEED a memory card in order for my GPS to work. So, not knowing any better, I bought one. After realizing that I didn't need it I tried to cancel my order but they said it was too late. When I finally got it and tried to return it, they said I would have to return the GPS as well. This company is completely ridiculous. Do not order from them."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2009-01-20

"I ordered from Topchoicedigital.com before I read the reviews here; I was going to cancel but decided to give them a HUGE benefit of the doubt.
When I contacted them to 'confirm' my address, the gentleman asked me if I wanted to upgrade the batteries on the Canon PowerShot I bought, but I told him I already had batteries "thank you" and no more sales pressure occurred. The camera arrived in good shape today, and I cannot say the experience was nearly as traumatic as it could have been. I think the more expensive your purchase, the more sales pressure occurs??
My experience was OK; but next time I will save myself some anticipatory stress and spend the extra ten bucks on my purchase to get a vendor that does not need to upgrade sales.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A