" Call them on On an item they had in stock very friendly to deal with will buy from them again"
"Ordered some replacement pressure washer parts. Ordering was easy and delivery prompt. No issues. I’d use them again."
"An excellent, smooth ordering experience, they take Pay-Pal I believe. Goods arrived packaged well & in perfect condition."
"Hard to find item, delivered quickly thanks.."
"I was very pleased. I needed the item quickly for a special project and it was shipped the same day. Perfect!"
"I had a good experience with your company "
"I placed an order on in stock items. They didn't ship in time stated. When called about cancellation, they act like they have to talk with warehouse. They still have not shipped or canceled my order. Avoid them!"
"Zero stars, this site is a joke! I placed an order 29 days ago and still hasn't shipped, emailed them today and canceled the order. The only time I could get a response was when I had to initiate. They have lost my business."
"There is a common thing among all these reviews, everyone is waiting over a month to receive their items. This is my second time dealing with toolbarn, the first time I waited about 2 months to get my item dispatched (it was a simple LED flashlight) however the item never shipped as I canceled the order after waiting patiently for 2 months.
now I stupidly gave toolbarn a second chance and they again have let me down. I ordered an item which was on sale, it is now one month since placing that order, i emailed them requesting an update too however I have not received a response.
PLEASE do yourself a huge favor and never buy from tool barn unless you can wait 6 months for them to dispatch something to you. This website is absolute garbage and their dispatch team is nonexistent. Never buying from Toolbarn ever again."
"ordered twice had to call an got an excuse both times
"
"After over a month, I was repeatedly told my order would ship by the 'end of the week'. Obviously this never happened. Ended up cancelling and ordering from another vendor. Listen to all the other reviews and stay clear of Tool Barn!"
"I really think this place is out of business and has no inventory. They continue to take orders however. I ordered an $800 tool on April 2, 2019 - then after three weeks it still had not shipped. I called a couple of times and was told "we updated our warehouse software so it slowed us down". Liars. Thank goodness I used PayPal and once I threatened a charge-back they gave me a refund. Next stop is their state attorney generals office and better business bureau. "
"Ordered a part 2 weeks ago!! Still being processed after a 3 to 5 day shipping guarantee.. Called customer service and the guy said he would upgrade it to 3 day delivery.. However i won't use this **** show again!"
"I order surface cleaner from them on March 30, 2019 I called 3 time to find out were my order was all they tell me was that they updated their system, and they upgrade my shipping to 2 day that was on April 9, 2019. I called today April 15, 2019 to find out the status of order, and they still have not shipped. I think this a big scam!!! they are just taking peoples money without having the product. "
"Took 2 weeks and 3 calls to receive my order. The coil gun never worked at all. I had to pay to return it. We will see if they refund my card $300+"