"I purchased a reconditioned Milwaukee Super Sawsall from Tool Barn. The tool was Dead on arrival. I called their customer service department and was told sorry but there was nothing they would do for me, call Milwaukee. I will never buy anything from them again and suggest you do not either!"

"Low price for professional quality tools, ease of ordering online, free shipping, fast delivery, and military discount."

"The title says it all, fast shipping, great service "

"Had a wonderful experience. Was fast, and easy."

"Bought a 4 Gang battery charger. Best price I could find. Delivered within quoted timeframe."

"customer service is top notch. price is better than competitors and the saw is high quality."

"PROMPT DELIVERY. HAD TO CALL TO NEGOTIATE WEB SITE DUE TO MISLEADING LINK. REP WAS RESPONSIVE AND QUICKLY RESOLVED THE PROBLEM WITH IT DEPT AND WAS ABLE TO COMPLETE MY ORDER."

"Excellent service the right drill"

"Great product great workmanship and materials used in products. Great price"

"I knew what I wanted and could not find. First time using your company. Happy I did, only part that could have been better was length of time after order and when actually shipped. "

"I ordered a drill, bought a battery pack and charger for it, only to fond out 2 and a half weeks later that they no longer carry the drill. So I wasted time and money on them. I will NEVER buy from this company again. Ever. "

"was trying to buy item but no one helped me"

"I ordered a wand for a power washer on July 28th, didn't even ship for 6 days! as it turned out, power washer was broken so I returned the wand in August. Now it is October 6th and I have still not received my refund! despite writing them twice about it."

"I'm a contractor with a constant need of supplies, tools, and equipment. I wanted to give Toolbarn a chance to see if they could make my purchases easier. Unfortunately, that's not the experience I found at Toolbarn. Be prepared for at least a week of waiting BEFORE your order is actually shipped. Adding additional insult was UPS's inability to deliver my package on-time (which I fully realize isn't Toolbarn's fault). However, it doesn't look good on either company when your package literally disappears. Doing business with Toolbarn actually added stress to my procurement process and moving forward I'll find somewhere else to buy from. This is 2019 and few people are going to wait for over a week to receive a package only to be told "We don't know where it is". Toolbarn, this is unacceptable and you can do better than this. Until then, you should expect to continue to receive less than satisfactory reviews.

7/9/19 Update: Toolbarn.com reached out to me to resolve my concerns. I sincerely appreciate this effort on their part. I increased their rating to 4 stars to reflect their commitment to customer service and making things right. Thank You Toolbarn. "

"pin hole leak in pressure hose caused by contact with muffler,
replaced, no questions."