"timely delivery correct product
"
"I was pleased with the speed of delivery and content. I would, however, liked to have received a CLI8Black as well as my Canon MX850 requires this cartridge as well."
"Item received in excellent condition and on time. "
"Quick shipping, product as expected. An easy transaction!"
"Prompt and well priced service"
"Everything was great! I still don't proof the ink, but the shipping arrived on good time and the package was protected. The price was according to the market and next time I hope to try your store again. Thanks you"
"Site is easy to follow and locate exactly what you need. "
"Item arrived before scheduled due date and works perfectly!"
"Timely shipping
easy to navigate website."
"I am disappointed that TonerMAX does not stand behind the products they sell. To allow returns for only the first 30 days after purchase assumes that little to no stock is kept on hand, and that all malfunctioning cartridges will be discovered quickly. Since toner has no shelf-life, apparently only the income is of concern.
If the cartridge had functioned properly, I would have saved a nice amount of money. However, since it did not work, and I cannot return or exchange it for the sole reason that more than 30 days have elapsed since purchase, I have lost all of the money I spent.
I cannot recommend TonerMAX, and I will not be making further purchases from the company. I would strongly recommend others evaluate whether possible cost-savings is worth reduced service and reliability, and help TonerMAX understand that service is the way to keep customers. "
"I haven't used the product yet, but service was prompt, and it arrived in a timely manner. Would definitely order from here again."
"I was very satisfied. This is the first decent ribbon I have had in a long time. Had ordered six-packs before from somewhere else and they always had dark spots or too light spots in various places, but this ribbon has done beautifully."
"Fast and efficient. We will purchase from you again! Thanks"
"Price was competitive, and free shipping made my decision to purchase from TonerMAX. "
"Product delivered as promised and price was lower than other websites. Will order future printer supplies from you!"
A rep from TonerMAX, tonermaxmanager, has responded:
“I am sorry that you were unhappy with your experience with us. You are correct, our return policy is 30 days from the time it arrives, and inside of that time frame you would have gotten a return or replacement without hassle. Unfortunately, you attempted to return them 6 months after they were delivered and the manufacturers warranty had expired and I could not offer a refund.”