"Customer service was excellent when I inquired about my order! One of the sheet pans was really dented when the package arrived, but still usable so I'm happy! Will be ordering again :)"

"The product size listed on the web site was not what was shipped. It was over sized and did not fit. The product would cost more to return it than it cost. In addition, I tried to use the Amazom payment method on their site. It did not work. "

"I was pleasantly surprised at the low prices and great selection on the tigerchef website. I read about a recommended set of knives in a storage block in a magazine. They said they cost $169 and tigerchef had them for much less. Secure payment methods available. I wish the item had been shipped faster. I will use them again for sure!!!!"

"We have ordered 3 times, and unfortunately, each order came with a different hassle. First the web site, then items listed not in stock, and recently problems with getting a replacement for a damaged item (delivered damaged). The CS rep told me that it was shipped from the mfr so they have no control? I reminded her that if TC gets the payment, then they should be in control. Still no replacement."