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Return/Replacement policy:
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1/5

2019-02-06

Terrible customer services

"Wanted to Charge us Shipping cost +15% for restocking for an item that we wanted to exchange sales people would make no loans us when we were still going to buy the proper We decided to keep the item because we were not going to pay the 15% restocking or shipping very poor customer service do not recommend tiger chef at all"

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Rep reply posted 2019-05-06
A rep from Tigerchef.com, TigerChef, has responded:

“Thank you for taking the time to leave a review. We sincerely apologize that you did not have a positive experience shopping with us. We strive to keep our prices as low as possible. Unlike other online vendors, we don't bake return prices into our product prices. In order to keep our prices as low as possible for our customers, we need to charge a restocking fee on returns, instead of integrating a return charge in every item price. If you have any further questions, please feel free to contact us! ”


5/5

2019-01-30

stainless steel square grid baking cooling rack

"could not find a better price very pleased"

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5/5

2019-01-21

Great as always!

"Easy to order, quick delivery. "

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5/5

2019-01-10

LOVE THIS COMPANY WILL BUY AGAIN AND AGAIN!

"Huge product selection, cannot beat the prices, and the quality is incredible. Love WINCO heavy duty sheet pans and stainless steel grates. I buy the tiny brownie spatulas by the dozen, at under a dollar each. They are so useful that I keep them everywhere, at every kitchen, every house, and use as gifts to friends along with a housemate brownie or cookie mix-in-a-jar.
"

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5/5

2018-12-26

Oustanding service

"Free shipping and fast delivery"


5/5

2018-12-03

Good

"Good quality and prices, all the products came in quick."


4/5

2018-12-03

Sheet Pans, Racks, Silicon Mats & Portion Scoop

"Bought these for my daughter for her birthday because they were on her list in Amazon. You offered better prices and I have been happy in the past with your products, so I went direct. The only drawback I had was the length of time it took to get the order in. I ordered it on 11/21 and the label to go out of your warehouse wasn't created until 11/27. I expected it to be late delivery for her birthday (11/23) but to take as long as it did was sort of disappointing. It delivered on the 1st (five days from label, but 11 days from order date. Not something I'll quit purchasing from you, but I sure hope you'll be quicker than that in the future. Thank you! "

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5/5

2018-12-02

convenient

"Ordering was fast and easy."

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5/5

2018-11-25

Excellent service

"Smooth as silk. Will order again"

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5/5

2018-11-08

" Great price, very fast delivery time!"


5/5

2018-11-02

Fast Delivery

"Great price, quality product and fast shipping.
"


3/5

2018-11-01

The items arrived on time.

"Both chair arrived on time. However, the first chair has a small split in the wood seat. Also, the stain/seal must have still been wet when this was packaged. As the straps were stuck to the back of the chair in the box, and has left an imprint of the **** the back. We haven't put together the second chair yet."


5/5

2018-10-23

Employee Refrigerator

"Everything arrived on time in good condition."

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5/5

2018-10-16

Great experience

"Great price, quality product and reasonably fast shipping. "


4/5

2018-09-08

Great Shopping

"Had everything I was looking for at better than expected prices"

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