"I have dealt with Thermosoft before. Always good service, quick delivery and good products. "
"So far so good. Very simple installation. Pending thermostat setup. The customer supporr was amazing and technical support was spot on!"
"Called on a Sunday in order to take advantage of their sale that was ending that day. A salesperson called me back within an hour, answered all my questions and completed the transactions for my order. I received the order in two days. Now on to the installation!"
"Great service before during and after the sale! The detra mat worked great, very easy to work with. It went in easily and then made it very easy to install the heating cable. Thanks!"
"Item came quickly and nicely packed. I asked them to hold it a couple days so we would be home when it was delivered, and they did."
"My floor heat wasn't working. The thermostat/controller readout was dead. Had my A/C service tech check for voltage, so I knew it had power. I called ThermoSoft and we decided to try a new control unit. Unit was 4 years old so it was out of warranty, so I paid the $119.00 for a new one, shipping included. I installed it by replacing each wire from the old unit to the new one, one at a time. Yes, I turned OFF the power at the circuit breaker before I touched anything. Reinstalled it in the wall. Turned on the power and it worked! Love those warm floors!"
"Fast and easy service. Very helpful with technical questions."
"One of the best purchases I've made in long time love the high quality nice to see made in Denmark and made in America "
"Serge (one of your technical experts) helped me chose the correct thermostat for my floor heating installation after my very old thermostat failed. The new thermostat arrived in just a couple of days which helped my situation greatly. Furthermore, he gave me excellent advice on where the 6 wires had to be connected to the new thermostat. After installation , the thermostat worked perfectly. Thank you Serge.
Michael"
"Customer service was great!!! would do business again with them!
Gary R."
"I'm glad I made the ThermoSoft choice!
Hi. I'm a homeowner -- or actually a vacation-home ski-country condo owner in Colorado. We took on a gut remodel of a condo that was 550 Sq. Ft. (yes... a "tiny home" tiny-condo). Full kitchen, full bath, living room, two bedrooms, with a view of the ski runs in the distance.
The condo was built in 1976, and the windows, insulation and doors were terrible - drafty and inefficient. Heat was provided by a wall mounted gas furnace (ugly in design and insufficient in capacity to warm the unit) and secondary heat source was a gas stove / fireplace that took up WAY too much room.
My wife and I decided that we would focus on ease of use, maximizing space and energy efficiency. That's why we chose ThermoSoft. Heating without taking up space!
We sent ThermoSoft a copy of our floorplan, and they helped us to map out what we would need. The price was competitive, and we even caught one of their annual sales that drove the price lower.
We completed our installation in 2015, and this year (2016) we upgraded to the Wi-Fi connected thermostats from ThermoSoft. The Wi-Fi enabled thermostats allow us to keep the condo at an "away" temperature of 41 degrees, and then turn up the heat remotely (via laptop or smartphone) before we come out, saving lots of energy costs over the year.
We could not be happier with our purchase!"
"I have ordered from them several times and am very happy with their service and products. Highly recommended. "
"Everything arrived on time; quickly. Looking forward to unpack / installation. "
"good service product high quality "
"Called these guys about placing an order and other technical stuff. They were very pleasant and just plain ON IT!"