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Verified
5/5

2017-03-10

warming the bathroom

"Ordered 2 sets of 10' heating pads and thermostats with extra sensors. Received box quickly. I don't need to use right away but their delivery is good."


Verified
5/5

2017-03-07

"My part arrived quickly and was an improvement over my broken thermostat. I was given good advice by the people at Thermosoft!"


Verified
5/5

2017-02-28

"Great customer service and quick delivery. Plus, it's an excellent product! This was my second time ordering."


Verified
3/5

2017-02-25

not what i asked for exactly

"ask for leads 25' got leads 12 to 16 not helpful for a big room had to place connection boxes"


Verified
5/5

2017-02-21

Great product good service

"Have this product works great and is easy dyi install"


Verified
5/5

2017-02-13

"Excellent customer service."


Verified
5/5

2017-02-08

Customer Service

"I spoke with Mitch D on what requirements I would have to install heated floors in the basement. He was very knowledgeable and took the time to explain, what we needed, and which product that in his estimation was the correct way to go.
Received the product within 4 days and we're looking forward to starting the project in a few months.
Lars B
"


Verified
5/5

2017-01-25

Good service!

"The replacement thermostat arrived on time and worked as it should when installed. We're happy!"


Verified
5/5

2017-01-20

"Fast delivery, great knowledge by the sales person.................Fabulous price !"


Verified
5/5

2017-01-13

Warm and Toasty bath tile floor

"Great product and easy to install. Sales staff is very professional and knowledgeable. Installed the heating coils in our master bath 3 years ago and like it so much I am installing the system in the Jack and Jill bath. I have had no problems with the system. Highly recommend this product. "


Verified
5/5

2017-01-07

Floor Measurements

"All my issues were resolved after I contacted the company back. My measurements were off a little at the beginning. But the company provided discounts for the existing order and new one. Great customer service."

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Pricing of products and services
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Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
1/5

2017-01-06

no product ever received

"Still waiting on product to be delivered"


Verified
4/5

2017-01-04

"Fast shipping have not been home to check contents"


Verified
5/5

2017-01-03

Great Company to work with

"Doing another bathroom floor. Thermosoft phone sales are best in the business"


wlt
Verified
5/5

2016-12-29

Great job

"I called about a thermostat talked to the sales man who was very professional they had the thermostat that I needed I received it in 2 days Great Job"