"I've made 2 purchases from The Cycling House and both were above my expectations. I purchased a set of HED wheels on my first purchase. My 2nd purchase was actually a new Look bike which means both were very high dollar (for online purchases). The guys made sure I was getting what I wanted and they took the time to walk me through my options and the process. I'll be buying from these guys again."
"The Cycling House was responsive to all my questions and to my timeline for the products I ordered. Their staff is very knowledgeable as they use and race the products they sell. I will for sure be ordering from them in the future."
"I recently purchased two sets of wheels from The Cycling House, and I am likely going to purchase another. Their prices were literally second to none. I actively tried to beat them and couldn't. Their service is on par with what I would expect from a local bike shop. E-mail responses to questions (even unrelated to the product I bought) were fast and helpful. Strangely our interactions feel more stopping in at a local bike shop than stopping in at a local bike shop often does."
"Great service. Ordered a powertap from the cycling house and was able to get them to ship out of the way to California on my trip out to Napa. Shaun was top notch."
"I was delighted to discover the Cycling House. they are small enough to really focus on customers but large enough to offer great price and selection. After my purchase of a powertap wheel, I received follow-up emails from the company owner - how cool is that? "
"I bought a Powertap G3 Hub. The reason I was drawn to the Cycling House was because the smokin' deal they were offering. If you bought a Powertap hub, then they would give you Garmin Edge 500 for free! At first I thought this was too good to be true, so I reached out to Shaun. He helped me out immensely. I received some of the best customer service I have ever received from any company that I have ever dealt with. He kept me up to date from the time the order was place until it was at my front door. Will definitely be doing business with this company again."
"I ordered the HED Cliplite aero-bars from them and was very impressed with their quick response to my inquires regarding my order. I needed the aero-bars shipped to my military address and they were to quick to respond; even gave me an update on when my order shipped through subsequent emails.
I will definitely purchase from Cycling House again if ever I need a HED specific product. The Cycling house offers special deals on HED products that are difficult to beat around the internet."
"Ordered some HED Stingers from cycling house back in the summer during the season. Shaun knows his gear in and out and was able to answer all of my questions. Literally shipped the gear out after hanging up the phone with him. Gear ended up being unreal. Absolutely love the wheels. Great deal and look forward to doing business again with The Cycling House. "
"Got a deal from Shaun for HED Ardennes wheels and have been riding on them for 4 months! Excellent service and I look forward to their newsletters to know about their sales and camps."
"I love dealing with people that love their job . Certainly , the Cycling House is the place to shop all your cycling needs. I bought a HED wheelset and the customer service was extraordinary as well as the shipping , being in Puerto Rico was no problem for them. I got my wheelset in less than 1 week.
Highly recommend and give them 5 stars"
"They were great to work with, have great deals, and very knowledgeable and friendly staff. I promise I am a real person and that they are great to work with. Can't wait to do their camp in Italy."
"I ordered a HED Jet 6 for my Tri bike, and Owen with The Cycling House answered all of my questions promptly. Everything was shipped and received way faster than I had anticipated! The wheel was exactly as advertised and the price was unbeatable. I will definitely look to do business again with The Cycling House."
"I've always said the difference between a good and great retailer matches the delta between good and great customer service. The cycling house might not have the largest breadth of goods to pick from but they, without a doubt, have some of the best customer service I've encountered. Not just in regards to cycling ecomm sites, but all ecomm retailers I've ever ordered from. Sean is quick to respond to all inquiries, friendly and just an overall pleasure to do business with. "
"I had a very nice experience with thecyclinghouse.com. I wanted to order a cycling kit for my sister. They were extremely helpful over the phone in helping me make the best choice. Thanks a lot guys! I recommend."
"I ordered a set of wheels with powertap at Cycling House. I was immediately updated about the order status and delivery progress. The delivery was oversea and needed a custom clearance. Not a problem, I have got full support from the shop. I would recommend it to every one. Merchandise was exactly what I expected. Good work!"