"I am in the process of renovating four bathrooms and have probably placed a dozen orders with The Bath Outlet in the past 6 months, for everything from towel racks to bathroom hooks to wastebaskets and hampers. Their products are outstanding in quality, they have a wide selection of styles and materials, and in the few instances when I ordered something that didn't work for me, returns were easy and my account was credited back promptly. I am a totally satisfied customer and recommend them wholeheartedly."
"Everything about the experience was nothing but A+"
"Packaged extremely well and looks stunning!"
"Nice product. Quality as expected. Pricing decent. "
"Good service good vanities "
"The sink came and it was well packaged and protected. I really appreciate that you guys put such good effort in to this! Also the sink is beautiful! "
"Very fast delivery. On time. Thanks "
"The website was easy, shipping quick, telephone customer service was great, and the return process was smooth. All this and top quality products!"
"I ordered a sink and it was delivered promptly. The sink was beautiful but unfortunately there was a defect in the glazed surface in a very visible area. I contacted customer service with some photos. They asked for a barcode on the sinks bottom which I sent. They told me I would be sent a new sink and it arrived very quickly in perfect condition. I bought a great product and got outstanding customer service."
"I was able to reach them when I had questions and Mike was very helpful in finding product options for me. - "
"Everything went as planned."
"The entire process of placing our order, to tracking and delivery was extremely easy. The vanity is exactly what we needed....actually was better than our expectations.
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"We ordered a whole suite of items for a commercial bath we are working on. The ordering process was easy and everything arrived promptly. In full disclosure, the sink we ordered arrived damaged. Bummer! However, it was a VERY easy process to have a new one shipped out and the damaged one returned. Michael, the customer service gentleman that assisted this process, could not have been more helpful. We will most certainly order from you all again. The pricing was great and the customer service excellence seals the deal. Thanks for setting the bar high!"
"The personal customer service was very good.
However, the products were nice but not quite what I expected and I had to return them. I spent $29.00 on shipping to receive the items and spent $107 to return them for a total of $136. Such a waste of money and I will not be ordering from The Bath outlet again.
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"made shopping simple and painless
love the website, very competitive pricing
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"I am a buyer for 4 offices and this is one of the BEST experiences that I have had in a long time. Thank YOU!
1st CLASS in Customer Service!"