"I am in the process of renovating four bathrooms and have probably placed a dozen orders with The Bath Outlet in the past 6 months, for everything from towel racks to bathroom hooks to wastebaskets and hampers. Their products are outstanding in quality, they have a wide selection of styles and materials, and in the few instances when I ordered something that didn't work for me, returns were easy and my account was credited back promptly. I am a totally satisfied customer and recommend them wholeheartedly."
"I love my bathroom vanity, the quality is excellent and it looks so modern."
"No updates, no order, no nothing"
"Our bathroom remodel took a turn in the wrong direction! Our 48” vanity did not fit. I was told to get a pedestal sink. But I needed something with storage. This sink and vanity is just perfect! It fits in the space a provides some storage. "
"Product quality excellent. Called with questions prior purchase and was super pleased to have spoken immediately with knowledgable staff. On-time shipment delivery kept our schedule. You get what you pay for! "
"Funny you should ask. I am currently figuring out how to get in touch with someone at Bath Outlet because I have never received a confirming email or the item I ordered on 5/11/24, although my credit card was charged that date. I will be following up with the company."
"My wife wanted a make up mirror and now she has one! "
"The product I wanted delivered when I wanted."
"Quick reliable delivery! Great selections. Would definitely shop here again! "
"Worst customer service ever"
"The price was too high for the tp holder. We installed it and found the rod to hold the paper was too short. We uninstalled it to return and discovered there was a small place for an Allen wrench on the rod. We took the rod off and adjusted to make it work. It really isn’t long enough but we made it work. "
"Shipping charges too high."
"No products, despite ordering them 2+ weeks ago."
"There was a problem with the product that was shipped to my house, I'm sure it rarely ever happens but since it happened to me, I reached out to customer service. They replied quickly and is already sending out a replacement"
"We ordered several bath accessories for a high end hi-rise condo in Sunny Isles Beach and the items arrived timely, in excellent condition and the client was very happy with the quality and look in their master bathroom."
"Thanks for excellent quality products!"