"I ordered a game cartridge for my 5 year old son (Leapster Thomas the Tank Engine). They do not respond to emails and the 877 number picks up immediately with "This mailbox is full. Goodbye."
Their "live chat" is a joke. I wish I had seen these reviews before doing business with these hucksters. Avoid."

"I ordered 2 DMT sharpening Dia sharp stones on 120209. My order continues to show pending and I need these items for work. I have not received notification of any order status. I have called at least 6 times and after several minutes of waiting I am disconnected with computer voice "I'm sorry no one is available". Numerous emails have gone unanswered, their "Live chat" shows continuous "off line". Site states items will be shipped with a 3-5 day delivery window.However that means little when the items are not shipped. I can't even contact them to CANCEL my order. Although they have not charged my card as of this writing I see a contested VISA charge coming up. Had I seen the reviews on this site prior to my order I would have kept shopping.
If you order from this company Good Luck.
Signed
S.G. Hupper "

"I ordered from this company, and received an order confirmation; however, after a month and a half, still no item, no communication despite my many efforts, no refund, despite my request for one, and most importantly, THEY CHARGED MY CREDIT CARD MORE THEN ONCE, A WEEK AFTER THE FIRST ONE, WITHOUT MY CONSENT, THEY CHANGED THE ORDER NUMBER AND AMOUNT OF BILL! DO NOT buy from them, this a fraudulent company! I am a large family barely making ends meet, and the item I purchased was for health reason for my son who has a fatal life threatening illness. I am very disheartened. "

"Place the order on 11/23/2009. Unable to get order status. They don't answer the phone or reply to the emails sent. Don't buy from this store."

"DO NOT ORDER FROM THIS COMPANY. I purchased 8 security cameras, was told they would ship within 24 hours. I get one e-mail that says only 4 is in stock and the other 4 would ship "soon" but I would have the 4 cameras by today. The order is still processing, has not been shipped and I can't contact anyone at the company. This company is a SHAM, they will take your money and maybe send you something several weeks later. They don't answer their phone, e-mails and their "Live Chat" is never live."

"I ordered a bed from the eStore, received the confirmation email, then another one saying my order was canceled per my request (which I didn't request). The cancellation invited me to reply to the email with questions, which I did, but received no response (it's only been a little over 24 hours though). I tried calling their 1-877 number, but after three tries, it hangs up on you telling you to try their online echat instead. I tried contacting them via online echat, but the button said they were 'offline' despite it being during their business hours. In the end, I ordered it from another store. Though they have good prices, Estore seems to have bugs in their ordering process and doesn't seem set up to handle customer service well."

"I ordered from the Estore.net over three weeks ago and received confirmation of the order via e-mail. 2 days later, I received notification that the order had been sent to the warehouse for delivery. Since then I have heard nothing from them. I sent them an e-mail 4 days ago asking for a status update on the order and have tried to log on to their customer service chat, which has repeated been inaccessible as The Estore is not logged on to the service. I have attempted to call them by phone and have had no luck this way either.

At this point, I have not idea how to pursue my order or possibly a refund."

"I ordered an item from this 'company' on 10/3. Paid via PayPal, and received a quick confirmation. Shortly after I received tracking info and awaited my product (a Halloween costume, cheerleader outfit, for my daughter). I ordered a small, which was indicated as 'in stock' on the website. I received a medium when the order arrived. The packing slip indicated medium, so I checked my initial order confirmation, which indeed indicated a size small. I contacted the company via their live chat and was informed they don't have a small, but I could open an RMA to return. I verified they would cover shipping both ways to cover their mistake, and was assured they would. I am still getting the run around on the refund: It should be a simple 10 second PayPal transaction, but instead I get the classic 'A check was mailed', and now I can't get them to provide any more info. They do not answer their (800) number, and they just disconnect or ignore the live chat when I tell them what I am contacting them for. I will pursue my refund on principle (we are talking about less than $100!), all the way to small claims just to give me some satisfaction. This is a small time, no storefront operation, with a listed net value of $186. Beware and buy from a real, reputable retailer.

**Note - After posting this review, I was sent a partial refund, less than promised, and this after being told a 'check was sent for the full refund amount'. "

"I have ordered twice from this website and was satisfied with both purchases -- good prices and timely delivery. While those two purchases were standard items (dvd-rs, usb drive, and an mp3 player), I have browsed some of their other products and they are competitively priced in the electronics section, but also in their books -- I am a college student and I was surprised to find a couple of the books I needed for class on there, priced cheaper than the university bookstore. I do a lot of online shopping, and based on my experiences I would definitely recommend this site."