"After receiving the old bait and switch routine which I now see is their MO, well, all I can do is hope that the battery I ordered does actually arrive. I am reading all these horror stories and am not pleased. When I mentioned the bait and switch to the very helpful phone salesman, he said for the extra six dollars it would not be worth his while to do that, but it seems that it MUST be worth their while if they do it with every customer. Not at all pleased with this company, and am not optimistic about getting my order on time for my upcoming trip or even to receive it at all. Going by all the other reviews here, I hope that others have the sense to look here first before doing business with them. They are unscrupulous. Take your business elsewhere."
"I will never buy from The eStore.net again. Their prices are low but they are a classic bait and switch company. I Purchased a Canon EOS battery and charger from their web site that were both shown in stock. The day after I ordered they contacted me saying the battery was not in stock and had a 3-4 week delivery time... and tried to sell me another non Canon one. It was supposed to be made by the same mfg as the Canon, had a higher capacity but was about $20 more. I told them I would wait. Several days later I called to see if they shipped the Canon charger and was told it was out of stock too, ended up canceling the order for both items."
"ordered starter relay and it did not ship. It was the very best price, so other internet stores were cheated out of a sale because i had to go to Napa retail to get it fast, costing me 3x the price. e-bay sent me a warning while the item was still listed, possible fraud"
"I bought a FritzBox 7930 from estore.com.au in January 2012 but after 3.5 months, it has decided to stop working. (This is the second FritzBox that had failed on me in the past 5.5 months I might add – very unreliable for an expensive product!)
Anyhow, I contacted estore.com.au over the phone and their sales support was kind enough to sent me the "return form" and that they would contact me within 48hours re the return procedure.
It has been over 2.5 weeks and I still have not heard back from them despite numerous emails/phone calls every second day requesting for an update.
Every time I get through to their Sales Support they simply state they don't handle returns and that they would expedite the issue - well, I still have not heard from them - empty promises.
As you can imagine, their ignorance is killing me!"
"Looked for and found low price online at estore for a pair of printers. Website indicated 200 units available. Ordered and paid via credit card. Email from them saying they needed to order stock??? Checked progress of my order on website which indicated units expected to ship over a week ago and expect delivery date last week. Nothing arrived - no response to email queries at this stage - website still indicating 100 units available??? Do not use this provider."
"Bought a netbook online and picked up instore. It was not as advertised (lower spec). They refunded but offered no alternative (e.g. the right computer or a reduced price for the lower spec one). BIG waste of my time and may cost me money as I let another offer go which has now expired. IF you buy from them make sure you ask lots of questions first and make sure you record the details of your transaction (I always screenprint the original advert and my order then paste them into a word document and keep them until I am happy that everything is ok)."
"DO NOT ORDER ANYTHING FROM THIS COMPANY!!!!!!
-----------------------------------------------
I ordered a Bluetooth Micro USB Adapter and never received it. I've contacted them several times without resolution. They responded with, the order was processed by eGetIt.net.
Trust me and everyone who posted on here, YOU WILL NOT GET YOUR PURCHASE. You might as well as throw your money away.
------------------------------------------------
Just made a complaint with the Better Business Bureau. I suggest everyone here do the same. www.bbb.org"
"SCAM!!!!!!I ordered a new Sony laptop and 3 wks later received a cheaper reconditioned model as substitute. I returned it the next day and have been waiting for refund 4 weeks now. Visa disputes thirty one days after return so they are useless at this point. They have said refund is pending but it drags on....................and on.
Complaint with Better Business Bureau is also pending. Not a company you want to do business with. Looking into taking legal action but they may go bankrupt by then...................Goodbye money."
"I ordered two products to be shipped to my grandsons for Christmas. Only one was shipped. I was never notified that the other product was not shipped~found out after Christmas that my grandson never rec'd his gift. Since then I have emailed them and have rec'd NO RESPONSE or no product! I will never order from them again and I want my previous order filled and shipped as agreed. This company SUCKS! They have my money."
"THE ABSOLUTE WORST EVER! Order Placed 11-17-2009 confirmation of order recieved 11-18-2009, NO product RECIEVED! NO email response, NO phones answered, NO live chat, NO WAY TO CONTACT THEM! My account was Visa was debited the 11-18-2009! I filed complaint with better buss. Still NO reply! DO NOT ORDER THEY ARE A SCAM! I think they hold your money to make interest on it, without delivery of the product! My order was $621.87! ALL I want at this point is a refund! PLEASE SAVE YOURSELF THE TROUBLE, DO NOT PLACE ORDER HERE! Even with a full refund I would NEVER suggest placing an order here, there is ZERO customer service! None of my email, were answered! STAY AWAY!!FRAUD I WAS BILLED I HAVE THE BANK STATEMENT TO PROVE IT, I ALSO FILED A FRAUD COMPLAINT WITH MY BANK, STEER CLEAR DO NOT ORDER HERE!
UPDATE: As of 1/2/10 I am in the process of finding legal council! Better Business Bureau contacted company THREE TIMES no response! I Suggest all customers that are wronged to due the same. They need to be shut down, as I am sure this company does not even exist!"
"Ordered a eVGA GeForce 8600 GT video card with 3 day shipping. Got billed thru PayPal immediately but the product never shipped. No email answered and live chat never worked. Looks like a rip off company at this point. Will get in touch with PayPal and try to get refunded. What a shamful company!"
"estore.net redirects to "myecompany.com" which is not a registered website in the U.S. As you are going through these supposed financial difficulties, don't you think you should shut down your website? You should have data on who placed orders, who gave you money, who you sent orders to? it's just not right to do this kind of thing. Times are tough for sooo many of us, all over the world right now. Don't make it worse. Your website uses language that is not American so I'm wondering if you are even in the U.S. Canada perhaps?
Regardless, knock it off. Get legit or get out.
And above all, have a Merry Christmas. And I mean that.
"
"This is a fraudulent company. I ordered an item and the order has been "Pending" for more than a week. There are no ways to contact the company or cencel the order. And since two days ago, I began to receive SPAM email from them. I have reported to the Internet Crime Complaint Center, and encouraged all of you who feel victimized to send your complaints to http://www.ic3.gov. Please do all you can to protect yourselves and others."
"On November 22, 2009, I ordered 2 USMC pewter steins, I received an email that it has been sent to warehouse for processing. Well it is now December 14th. I ordered a Navy stein from another company and received in within the same week. I cannot reach anyone via phone, email, or live chat. My account has been charged, but as of today, I will be disputing this charge. In my opinion, they are a ripoff."
"I ordered a cordless grease gun and received the confirmation of $127.19 + $5.00 Handling Fee + $15.17 Shipping for a total of $147.36, detailed on the order confirmation. My state-issued credit card was billed $167.36. I actually conversed with somebody on their chat site and was told that the price had changed from the time of order to the time the billing was processed, and that they would refund my credit card. So far nothing - no more chat site, nobody answering the phone. Be careful when you mess with the State Department of Corrections!"