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5/5

2017-01-27

Quick, Inexpensive - Fraction of the Stores Prices

"I have shopped here before and am always surprised at how good the prices are how quickly I receive everything. It makes going to the store obsolete for us these days.

With a house full of phones and tablets I find the ease and convenience of having my shipments delivered to the door so much better than going to the store and everything arrives quick and works great. Delivery is usually 2-3 days.

Thanks for the great prices. You are much less expensive than the Apple Store and the stores around here.

Keep up the great work.
"

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1/5

2016-12-07

worst communication ever

"I placed an order. They said 2-4 shipping days. Four days went by, no shipping notification. I tried to use their online form to see why I hadn't received a shipping notification email. Online form would not submit. I emailed to ask why. Got an email back saying the item had just come in the day before and was due to ship that day but they cancelled the order because it "seemed like I was in a hurry." WHAT? I emailed back to ask why they'd assumed that. They never answered.

Terrible service. How do they stay in business. I wish I'd seen all the bad reviews before I ordered from them.
"

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5/5

2016-09-03

Responsive, Fast, Nice Guys

"I have found that each and every order has been handled very well by these guys. I found them about 3 years ago and over the years have placed many orders and referred many people to them. Co-workers as well as friends. I think once I had to contact them and they were very responsive and handled me just as I would want. I have had problems with other sites and phone accessories in the past so was pleasantly surprised at how responsive they are.

I think of this site as a real bunch of stand up guys. Two thumbs up for how they ship as fast as they do, the pricing is far, far below what the stores charge and the merchandise is always received within a few days.

I will continue shopping here and referring my coworkers and friends to them.

Nice job guys!

Jenna
"

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1/5

2016-08-22

I won't do business from these guys again

"I bought a wired headset from The Wireless Boys, to use with my cell phone. When the headset arrived, I found that the microphone in the headset didn't work; I could hear the people I was talking to, but they couldn't hear me. I brought the phone and headset to the AT&T store, and the technician there confirmed that the phone was fine but the headset was defective. So I bought another headset from a mall cart, and that headset works fine. When I called The Wireless Boys to ask for my money back, the customer-service guy didn't believe me when I told him the headset he'd sold me was defective. Instead of apologizing, he said that since the headset was so inexpensive, it wouldn't be worth it to return it to him, and as a "matter of courtesy" he'd refund my money. But his "courtesy" didn't include refunding the shipping amount I'd paid to ship a defective product."

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5/5

2016-07-16

All is good here - product is still going strong

"I highly recommend these these guys. The service has always been good (item ships within a business day or so) and the product is well the best I have found.

We use mostly Apple devices (iPhones) and the cases, chargers have all been excellent. As an electrician I can say the Apple cables are the best or as good as the ones I have purchased elsewhere for far more money. I know my wires and cables being I do electrical work all day. As with any cables and we have seen this when we used to use Samsung phones, phone chargers wont last without breaking or peeling. We pick up a few extra so we are not caught off guard when a charger stops working (Apple is known for their charging cords to not work forever before needing to be replaced, just look on Apples own website and you will see people complaining)

I look forward to receiving our next shipment and thanks for the low price and excellent service we have received from you guys on our previous orders.
"

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2/5

2016-07-13

Product didn't work, and the replacement they sent me doesn't work.

"I ordered a 6 ft USB charging cable for my iPhone 6, with a white wall USB plug. The order came on time, and included a free car charger. The wall plug worked, the car charger worked, but the 6 ft charging cord did NOT work. I tried it on my phone, on a friend's phone, and tried changing the wall plug. Nothing worked. The cord was not working. I emailed them about it. Instead of sending a written apology, they just sent me an email letting me know that a replacement cord was being sent. I received the cord, which looked completely different than the one I ordered, and it is only 3 ft long. I plugged my phone in and it seemed to work, so I didn't say anything about it. However, now that I have used it a few times, I am noticing that my phone is not charging with it anymore. It no longer works with my phone, or any iphone 6 that I plug into it. I will not be shopping with this company again. I have included my ordering info with all 3 order numbers (not sure why they assigned 3 different ordering numbers). "

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Verified
5/5

2016-05-29

Fast, Excellent

"I was impressed as can be when I placed my order on a Thursday and came home on Monday to find my package waiting for me. Excellent service.

Products are excellent. Picked up some extra iPhone charging cables and wall plugs. Everything is high quality and works great.

As a former Verizon wireless employee, any complaints should be taking with a grain of salt. People would break their phones, cables, cases, how i have no idea. People would drive us nuts. Take care of your stuff and it will last.

I have already recommended this site to several people and will be back when I need items.
"

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Verified
1/5

2016-05-25

Fraud

"I ordered an "Apple certified cable" from The Wireless Boys. It worked fine for a two months, after which time my phone started saying that it is in fact NOT certified and stopped working with it at all. Any attempts to contact the seller result in error messages on their website.
Buyer be ware, stay away from this place.
"

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Verified
5/5

2016-04-26

Two thumbs up!!!

"The boys have become my go to place for accessories for our phones. With a house of Apple products and the kids getting new iPads and the new iPhones I always come here for their accessories since orders arrive quick and the quality is great.

I am back for some more Apple chargers since my son just switched over from Samsung and the Apple chargers I was previously picking up elsewhere never seemed to last or work and yet the ones I pick up here last until my kids or husband lose them. For the price they charge I am picking up extras since I do know they can break and it wont be long till we lose one I am sure.

Thanks again and keep up the great work.

TL



"

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Verified
1/5

2016-04-22

Do not purchase

"I purchased what i thought was an iphone5 certified charger cord. It was not. It worked for about 5 minutes then would not. I tried it in numerous phones and wall adapters. Still had the same issue. They claim this happens a lot because of lint/dirt in the input area of the phone. BS - Then they wanted me to pay with tracking to return it before sending me a new one. When I requested for them to send me a shipping label, I never heard back. I sent a follow up email - still nothing. "

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Verified
5/5

2016-02-26

Thank you!

"The items I received are exactly what we wanted, some chargers and protectors for our iPhones.

I had an email with shipping number within hours so it took the guess work out of when the order would be arriving and sure enough, they arrived within a few days as they state. The order shipped nicely with the post office and I was able to track the order the entire way until I got it. It did worry me when I did not see any scans for 2 days after it departed their location but then it was scanned at my post office and arrived very quickly.

The items are fantastic. I had purchased items elsewhere and even at the local store and the iPhone chargers in the past have been not the best. These are working great. The protectors look great on the phones. I received a car charger with the order too.

I wish there was a way to opt out of the free car charger. I just didnt really need it.
"

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Verified
1/5

2016-02-24

Absolute scam, products not Apple Certified

"This website is shady and the two iphone 6 cords I purchased were never recognized by my laptop. 3 months in they finally gave out. COMPLETE SCAM SITE "

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Verified
5/5

2016-01-03

"I am very pleased and will shop here again.

Shipping: I made my purchase on a Wednesday. When I checked my email on Thursday I had a shipping email with the tracking. They ship with the US post office or did with my order anyway and the shipment was able to be tracked on usps.com Shipment was delivered to me on that Monday.

Products: I am very pleased I was able to purchase the products I needed at a very reasonable price. The quality seems to be very well made. I have used the items for a number of weeks now and am very happy.

Customer Service: I did contact them because I was confused when I first looked at my tracking. I thought it shipped with FedEx but as the rep pointed out, the items shipped USPS which it did in fact say in my email. I rate them a 5, it was easy to get in touch with them and got my answer.

I give them a high rating and when I need products for my phone, I will be checking with them and purchasing my products if they have the items I need.
"

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Verified
1/5

2015-11-30

"Sure wish I knew of ResellerRatings website BEFORE ordering anything from Wireless Boys, whose website states, "Bringing you quality, reliability, and integrity since 2000." Integrity huh?!!

My order - iPhone case; iPhone Tempered Glass Screen Protector Kit; Apple iPhone Car Charger Adapter W/ USB Cable. Items shipped in soft cushioned envelope. Received with crack in screen protector kit case that went right through to product and a chip in corner of phone case, which I tried to use on my phone for a few days thinking it would be all right, but there was still a gap in that corner due to damage so assumed it wouldn't last long. Immediately upon receipt of damaged items I filled out their site's form for a Return Authorization Request but only listed the screen protector. After a few days, I also informed them the case was chipped in the corner and there was a gap there when trying to use it on my phone. After a few weeks with no response from them I sent another request on their website. I received a 09/02/2015 email from Rich James,TWB Cellular, LLC stating my request was approved and to "allow 7-10 days for your return to be processed." It also gives you 7 days from the date of the email to ship your items. I was guilty of not doing this in a timely matter due to vacation and then job issues I was dealing with. I also, dumbly, did not realize that they considered their email a "form" and thought maybe they would be sending me a postage paid sticker/envelope.

Once I caught up with my emails, on 09/13 I responded to Rich's email, explaining that, "I was thinking I was going to receive something in the mail from you, as I have from other companies, providing me with a prepaid shipping label to ship back to you. I have 2 questions:
1. Could my 7 days to return be extended as it took a second email from me weeks after my first to even get a response regarding the damaged items? It would be crazy for me to ship back to you and then have you tell me I can't be refunded because of this.
2. Is is your company's policy to make customers pay to return items sent to them in a damaged state? I've just never come across this before and order 90% of what I buy online."

No reply. Sept. 26 I wrote to them again, stating how poor their service is and attached photos (very clearly showing damage). I told them I'll just mail the items back and hope they'll do the right thing.

09/28 - Email from Heather Southwick stating she can't see any damage in photos but they'll take a look at the items when received.

As it's been over 2 months, I can only assume this company will not be making a refund for items damaged in transit due to no fault of mine. I have ordered online for many years and this is the first company I have come across that does not stand behind their product/shipping methods. It is under $20 I am out (including my cost to return items to them) so it's obviously a matter of just getting the word out to others to beware of ordering anything from The Wireless Boys.
"

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Verified
5/5

2015-11-17

"I literally was sitting in the Manhattan Apple Store waiting for someone to help me when I just pulled out my phone and Wala I saw they had what I needed. I ordered a couple of wall chargers and cables and even a cute pink case and took the free shipping. I had everything a couple days later on Wednesday, not bad it only took 3 days and I am very happy. I am heading to the site to pick up some things for my sons Samsung phone and probably even a few more cables and another case for my new iPhone. "

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