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Product & services pricing
3.75/5
Chance of future purchase:
3.75/5
Shipping & packaging:
2.50/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
5/5

2016-05-12

"very good experience. I found that I am looking."

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Verified
5/5

2016-05-11

happy customer

"this was faster than the other companies and less costly."


Verified
5/5

2016-04-05

Parson Review

"Very quick and very easy to order. Thank you for the great merchandise and I will be shopping with this webpage again."

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Verified
5/5

2016-03-30

Going back to manual

"Needed a couple of manual imprint machines and your company offered a few great choices. Thanks"

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Verified
4/5

2016-03-18

"Would like to see punctuation other than periods and commas to be permitted"

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Verified
5/5

2016-03-17

"First time ordering. Seems to be simple and efficient."


Verified
5/5

2016-03-07

"Good Low Price, Hope it Works"

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Verified
4/5

2016-03-04

"Shipping was expensive but site was easy to use."

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Verified
5/5

2016-02-27

"Always easy to order, great prices, fast shipping."

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Verified
5/5

2016-02-25

Easy Peasy!

"thanks for making ordering easy. I like not having to sign up for an account to order items. "

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Verified
5/5

2016-02-24

No fuss

"quick and easy ordering "

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Verified
5/5

2016-02-19

EASY ORDERING

"EASY TO FIND, EASY TO ORDER"

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Verified
5/5

2016-02-10

Easy Ordering

"This website is one of the easiest I've ever ordered from. It's my first time, so I can't say anything about the process of delivery, product quality, etc., but the site itself is easy to read with a smart layout. Excellent."

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Verified
5/5

2016-02-03

Great company to deal with!

"I have ordered several times and have had great experiences each time."

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Verified
2/5

2016-01-21

Didn't ship in time

"I bought a terminal with two day shipping and a week later I asked why it wasn't here yet. It hadn't shipped and the rep who emailed me back acted like it shipped already (because he just shipped it). Quality of the product was great. They even offered to give me a full refund (without restocking fee) when I had to get a different terminal because the one I chose was unsupported. This part of the process was greatly helpful. I'll follow up on this review after I've received the replacement terminal as to whether the shipping happens quickly the second time around."

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Rep reply posted 2016-04-12
A rep from The Merchant Equipment St, merchantequip, has responded:

“We're very sorry about the shipping error. Most orders are shipped the same day, but we completely dropped the ball and screwed up on your order. We've taken a number of steps since then to make situations like this much less likely. But, please let us know if the replacement terminal is working out for you or if there is anything else we can assist you with.

Thank You
Merchant Equipment Store”