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Verified
5/5

2014-12-19

"got the wrong place here so i have to leave something at least 25 letters long"

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Verified
5/5

2013-02-01

"Good products and fast shipping"

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Verified
5/5

2011-08-24

"Just received my order of the Cold Steel Kitchen Classics Block set. I am more than impressed! Great knifes, great prices and fast shipping! I will definately be ordering all my knifes from here in the future."

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Verified
5/5

2011-08-17

"ordered a Columbia river Notorious for my husband last week, they had the lowest price i could find on the internet. package arrived just in time for his birthday, My husband is planning on ordering from them again. Great store."

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Verified
1/5

2011-01-11

"This is probably the most horrible online merchant I have ever purchased from. I had better results with Chinese sellers that barely spoke English.

I ordered a knife from them and emailed them a day after ordering it with no emails asking when it would arrive. No response.

They finally sent the item a few days later with a shipping confirmation email.

"good" I thought to myself. they probably just didn't get my email/went to their spam folder.

Got the knife a few days later. The box was crapped to pieces, and the knife's lock was probably messed up (wouldn't shut). I emailed them and asked about returns, and they sent back all these bullcrap terms that aren't even listed on their website anywhere.

I opened a PayPal case. I'm glad I paid with PayPal because they protect you.

Don't even bother with them. Horrible.
"

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Verified
1/5

2006-05-18

"Made a puchase at the end of Jan 06 card was charged immediately but never received the mechandise. Filing a fraud claim today 05/17/06
left messages and emails no return on either.
"

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Verified
1/5

2006-05-10

"Ordered early April, 2006; Received confirmation 4/4/2006. As of 6/9/2006 their website is 404 and I have not received the merchandise. CC has not been charged."

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Verified
1/5

2006-04-28

"The same thing as all before. I ordered merchandise and got an instant "receipt" but my CC was not charged. Why are they still up on the web. Has Amarillo PD got the message yet. I will surely check out stores online before I order in the future. I have ordered 100s of stuff and this is a first. Someone needs to go by the store, house, shack, etc and give them a talking to. :("

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Verified
1/5

2006-01-24

"I placed an order with this company over two weeks ago and received an immediate confirmation. My credit card was carged the next day. I have not yet received the item, nor any word that the item has been shipped, and have not been provided with a tracking number. Have emailed and left voicemail messages numerous times with no response. Wish I had checked here before ordering! I'll be filing a fraud report with my credit card company today."

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Verified
1/5

2005-06-16

"Purchase from these incompentant people at your own risk! I ordered an axe from their site, and even though they explicitly stated on their site that they would not charge their customer's credit card until the order was shipped, they charged mine immediatly even though they did not have it in stock. I waited a 3 weeks without getting as much as a shipping notice from them. They didn't even have an answering machine, and they answered their emails once every other week with one sentence replies.

Two months of haggling went by with them making excuses as to why they wouldn't ship my item saying "We're really behind". So I finally just challenged it with my credit card and got a refund.
"

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Verified
1/5

2005-05-03

"I can't add much to the previous reviews -- I received an immediate confirmation of my order and my card was charged the next day. A few days later I received an email from the usps (!) saying that they had been notified that they were to pick up my package in two days. They also provided a "Delivery Confirmation Number" that enables one to check on line as to whether mail has been delivered -- but does not enable you to tell anything else -- even whether it was ever picked up.

Tried emailing them, but there was no response. Tried calling them but they don't answer the phone. I've requested that my credit card company 'dispute' the charge.
"

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Variety of brands and products offered
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Ease of ordering online
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Delivering products on-time
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Verified
1/5

2005-02-04

"First they take the money (just as you've seen posted on here before, unfortunately I didn't look this up ahead of time), then they NEVER respond to your emails and NEVER answer their phones...I'm going to place a fraud report on these people in hopes of recovering my money back or getting the item they've already charged me for....no more online purchases, that's for sure...these people cannot be trusted!!!"

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Verified
1/5

2005-01-09

"Seller says an email notice will be sent when order is shipped; my credit card was charged immediately, but no shipping notice was ever received. I sent email inquiries, but received no response. I tried repeatedly to call the seller, but they apparently don't answer their phone, any time of day.

28 days after placing the order, still no word and no merchandise - so I emailed the seller to cancel the order. After several more days without response, I contacted my credit card company to file a fraud report. After the fraud was reported, the order was finally shipped (though I was still not notified). I finally received my merchandise, nearly 6 WEEKS after placing the order.
"

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Ability to determine if a product was in-stock real time
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Being updated on the exact date the delivery was sent
Ease of checking delivery status
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Resolving problems
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N/A
Making decisions on their own
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cdl
Verified
1/5

2005-01-06

"very poor store. probably run by 1 guy or no one at all... the site has a manually updated date label at the top of the page which is often incorrect.

i think they charged me at first, and then the charge was taken away... i'm not exactly sure. but now there is no charge. they don't answer their email and their phone is some home # which i'm not going to bother calling based on the previous reviews.
"

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Verified
1/5

2004-12-23

"I wiated for more than a week and got nothing. No response back, no tracking number. They did not answer their phones or email. DO NOT ORDER FROM THEM!"

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