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Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

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Verified
1/5

2004-10-23

"I placed order received confirmation and waited over 2 weeks. Tried to email and call no answer to either. Hope they do not charge my credit card. I assume I will not get what i ordered especially reading the previous rating. Do not waste your time with this company. "

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
N/A
Is easy to do business with
Is consumer focused
Is committed to quality products and services
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall product shipping and delivery process
N/A
Ease of checking delivery status
N/A
Delivering products on-time
N/A
Being updated on the exact date the delivery was sent
N/A
Delivering products damage free
N/A
Overall technical support
N/A
Being easy to reach
N/A
Being knowledgeable
N/A
Resolving problems
N/A
Making decisions on their own
N/A
Being trustworthy
N/A
Overall customer service
N/A
Customer service being knowledgeable
N/A
Customer service resolving problems
N/A
Customer service being trustworthy
N/A
Customer service making decisions on their own
N/A
Customer service being easy to reach
N/A
Product Returns/Refunds/Exchanges
N/A
Overall web site
Web site reliability
Web site being easy to use
Speed of web site

Verified
1/5

2004-07-19

"Placed order, got confirmation and that was it -- no
further contact, wouldn't answer email, nothing ever was shipped. Only good point was that cc wasn't charged. Find someone else!

(update: I emailed them to cancel the order and got a brief reply back stating it was canceled. I then ordered elsewhere with great results)
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is trustworthy
Is committed to quality products and services
N/A
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
N/A
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products on-time
Delivering products damage free
N/A
Ease of checking delivery status
Overall technical support
Being knowledgeable
N/A
Making decisions on their own
N/A
Being trustworthy
N/A
Resolving problems
Being easy to reach
Overall customer service
Customer service being easy to reach
Customer service resolving problems
Customer service being trustworthy
N/A
Customer service making decisions on their own
N/A
Customer service being knowledgeable
N/A
Product Returns/Refunds/Exchanges
N/A
Overall web site
Web site being easy to use
Web site reliability
Speed of web site

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