"My first time ordering from IAmShaman was sometime back in 2007 or 2008. At that time I had only purchased from about two or three other vendors and right away IAmShaman became my number one vendor for several years. Over the years I have ordered from many other vendors and can still say that they make my top three. Very professional and discreet with top quality Maeng Da Kratom. Service has always been quick and have never had any mistakes made with orders. I recommend their Crushed Maeng Da Kratom, Patchouli Leaf and Parmotrema Menyamyaense Rock Blooms."
"Before reading further know this. I am personally recommending, no ADVOCATING you experience a purchase from The IAmShaman Shop. I purchased 4oz of Bali Kratom incense and the smallest available order of HB woodrose seeds. Let me just say the price i paid is unbeatable. If that is false please correct me and show me something better. The kratom is packaged delicately and safely in two bags,(one inside the other) the outside bag was labeled specifically and correctly what I ordered. The seeds came in an appropriate size bag also labeled accordingly. My invoice even came stamped "Carefully packaged by MIKE" which also included a kind "thank you". Indeed it was carefully packaged. The quality of the product appears excellent so far, though neither one has been put to use. On the 18th (Saturday) of this month I ordered my products using express mail, which was delivered by FedEx.I received my package today, the 21st(Tuesday) around 10 am. I immediately received an e-mail confirming my order, and received a second one once it had shipped. My experience ordering ethnobotanical products are very limited as this is only my second purchase ever. my last purchase was from Arena Ethnobotanicals (also reputable) the reason I tried IAmShaman is because of their excellent price. So far this guys are my primary source unless I find something better. 5 stars. "
"IAmShaman delivered on all fronts.
Excellent pricing, products, customer service & rapid shipping.
I highly recommend doing business with this vendor."
"I have ordered from Shaman's Garden multiple times over the past few months, and the quality of product was always what I expected. With the customer reviews (for specific products) listed on the website, I was able to find the right product for me that I am VERY, VERY happy with. The customer service is always great; the one time I couldn't access the tracking for a shipment I was able to contact them and get the problem corrected quickly. They send out coupons and have discounts too... which you don't always encounter with other vendors. I'm really happy with this company ,happy enough to write a review, and I never do that. :) Peace kids"
"IAmShaman is the best. The product quality is consistently good, and the customer service is excellent. I have been doing business with them for a few years now, and I have never had a bad experience. 99.99% of the time, they get the order exactly right, and the one or two times they have made a mistake, they have fixed it immediately and been really nice about it.
They're the best!"
"Great company. Great product."
"I recently purchased from I am Shaman on Jan 11th. I recieved an email stating the item had been shipped on that date. Having not recieved my order in 6 days I looked up the tracking information and found the package did not actually leave Chicago (where they are located) until Jan 15!! I recieved my package today however and am pleased with the product itself. Im not sure if it should take 4 days to leave the Chicago sorting facilty though. "
"I had an issue but they corrected said problem and were nothing but nice and accommodating. I was new to this and they not only replaced my order but helped me find an item better suited to my needs!! FANTASTIC PEOPLE and FANTASTIC SHOP!!! I would and will recommend them to everyone!
EDITED TO ADD---I have been ordering for a lot of people and myself for over a month now. Always good product and they are always nice and helpful. "
"total disappointment, i ordered 28 dollars of their strongest smoking blend called chill. i didnt feel relaxed, chill or anything like it. i contacted them and they say they have a 100 percent satisfaction guarantee. so i checked it out and they only refund UNopened product so i guess im out 28 dollars. how do i know im not satisfied without opening the bag? needless to say i gave them a chance to make me feel like i hadnt been screwed over and they showed that they just dont care. not to mention that i paid for 3 to 5 day shipping. i ordered on the 24th and didnt recieve it till the 30th. "
"I ordered the Wednesday before Thanksgiving. The package was recieved on Monday, the 26th. The product was of superior quality and actually exceeded the quality I was expecting. The website is well organized and buying was a no-hassle. I will definitely be buying from IAmShaman again :)"
"Wow. I always get great products from iamshman.com. But this time they went above and beyond. I wasn't fully satisfied with a previous order and they replaced it with my next order for free. I didn't ask for a refund or a replacement. They simply take care of their customers and have pride in what they sell.
Thank you iamshaman.com and as always keep up the good work. "
"I ordered from this website the evening of 9/27 and received my order the morning of 9/29. I am very impressed with how smooth my transaction went. I didn't expect my order to come that fast. I ordered some Washington State Amanita Caps (Grade A+) and it was packed very nicely in a box and everything arrived in perfect condition. Nothing broke. The mushrooms were perfect specimens that far exceeded my expectations. I look forward to purchasing from IAmShaman again in the near future and I highly recommend them to anyone interested in purchasing quality entheogens. Their customer service is also outstanding. Also, they told me in an email that each purchase helps save the rain forests and indigenous cultures that depend on them. This is a huge plus for me because I'm am very big into nature conservation. Thank you IAmShaman!"
"Great service, speedy shipping, however the quality of they kratom the ship is very inconsistant. I have ordered from them three times. The first order was the Bali powder, and was of good quality. The second order, same product, was of substantially poorer quality. I contacted them, they acknowledged the issue, and promptly sent out a replacement. My third order, even in small doses, made me physically ill. Great customer service, but I just can't trust them enough to order from them again."
"I must say I have been very satisfied with the service of IAmShamanShop. I first attempted to place an order and everything seemed to go through without a hitch, but then I got an email back telling me that my order could not be processed because of a seeming mismatch between my billing and shipping address. At the time I knew that this was because I am living out of the US and my address record for my bank is in a language other than English and I had to translate that into English when entering the order. I sent them an email discussing the issue, hoping that it could be resolved. I got a very prompt reply and was impressed with their response time and their diligence in helping customers to avoid credit card fraud. At any rate, I ended up calling during their office hours and quickly got it sorted out over the phone and they processed my order right away. The problem really was on my end, but they were very kind to work with me in getting it figured out. Overall I am most impressed by their customer service and attention to detail. I will definitely return to their site in the future."
"I have ordered from I Am Shamin several times over the past few months and have been highly impressed. First they have a sterling reputation which they live up to. I have not recieved anything from them that wasn't of the highest quality. Thier resins, extracts ( wild dagga resin is one of my favorites ) and kratom are what i have become accustomed to from I am Shamin, Top Quality. I have also bought thier smoking blends which are very good and a better price than anyone else i have found. If you like lotus i would highly recommend the 3 lotus paste it is a wonderful experience.
Flat rate priority shipping always gets my package here in 2 to 3 days and when I have called or e-mailed a question they are great about getting right back to you with the information i needed. This is the number 1 shop i use for my botanical and herbal products."
A rep from The IAmShaman Shop, shamanelf, has responded:
“Chris,
When you first emailed us, we responded with details about the all-natural smoking blend you purchased, and informed you of our 100% satisfaction guarantee which applies to all of our products, opened or not. We then messaged you through email and through ResellerRatings on December 6th. We were hoping for a return or a reply since that time.
We're very sorry to hear that you had a bad experience with one of the products we offer at our shop. As always, we're here to address any issues any of our customers might have, and always ask customers to simply call or email us first to give us the opportunity to personally address any issues you might have with us, your orders, or any of the products we carry from a wide range of distributors and suppliers. You are of course covered by our 100% Satisfaction Guarantee, and we're still happy to issue a full refund or replacement if you choose to return your order.
Note that your order was packed up on Saturday 11/24/2012 and via Priority Mail and processed by USPS on the next business day, 11/26/2012. This was the fastest we could get your package out according to the shipping method you selected.
Also, as we all know, every body is different, and every one of us reacts differently to everything from foods to medicines to drinks to herbal products. What some swear by, others feel absolutely nothing at all. What some might get terribly ill over, may completely heal others.
We only carry products that we all personally believe in here at the shop, and a product we presently believe in is the SweetSmoke line of products. Their line of herbal smoking blends are crafted from organic-grown herbs when available, partly because their formulas are based on blends that have a rich Shamanic history, and partly because their blends are completely free of any glues, synthetics, and other substances such as potentially-dangerous research chemicals that have become headline news recently.
So, we kindly ask if you would consider giving us a rating based on what we do in these instances, which includes getting you the products you offer as quickly as we say we will (we'll get you your products the next day if you order before 3:00PM, CST), providing you with clear information for our shop and the products we offer, addressing any problems or concerns you might have with your order in a timely manner, providing you with as much information as we can on any of the products we offer, having the items in stock, and so on. Let us know if there is anything else we can do for you.
Peacefulness,
Bodhi”