ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

4/5

2013-09-19

"Excellent phone representative. Good quality shipping and merchandise. Only quibble was the length of time to get the item: was told 5-7 days, but it was 2 weeks from phone order to delivery.
Would still do business with them again, but would expect slow delivery.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

5/5

2013-09-16

"Received my order from Gourmet Depot is quick time!! And am very pleased with the brushes I got for my Hurom juicer....love the design.....it is just what I wanted!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

5/5

2013-09-14

"Was so happy to find that they had a replacement part for a food processor that I bought 40 years ago. The bowl was delivered promptly and I am back in business with the food processor. Very efficient ordering and delivery system. Excellent service."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

5/5

2013-09-13

"I was very happy with the service,but the back order took a while to came in.I was happy the Gourmet Depot kept my order on file and asked me if I was still interested in the order.

Thanks Gourmet Depot
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

5/5

2013-09-13

"I did my research and compared prices for the cuisinart blender part that I needed. I choice The Gourmet Depot Company. They were quick and the part was exactly what I needed. Thanks for the fast service."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

5/5

2013-09-12

"THE PART I ORDERD CAME AND IT WORKS AND I AM HAPPY, I HAVE MY ELECTRIC SKILLET FUNCTIONING AGAIN."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

5/5

2013-09-11

"I bought a Magimix 4200 from them last fall. My wife ran something a bit much through it and caused damage. I called them and they sent me a box to ship it back in. It returned in working order, and they even replaced some parts that we had broken. During reassembly (I'm guessing) they put some cracks around the top of the housing. I called to offer to pay for a new housing but they want to replace the whole base free of charge. They are shipping me a replacement so we won't be without the Magimix for even a day. Awesome service!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

5/5

2013-09-11

"Very good price, and very good service!!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

5/5

2013-09-10

"Perfect! And the product arrived so quickly. Thank you for your excellent service. Our little food processor is in business again, thanks to the new bowl we were able to obtain from The Gourmet Depot. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

5/5

2013-09-09

"This was my first dealing with Gourmet Depot, and I was very pleased with their service. I was able to get the item I needed at a very reasonable price and delivered promptly. I will definitely keep the Gourmet Depot in mind for my appliance parts needs. Thank you!!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

5/5

2013-09-08

"The parts arrived in good condition & promptly. I would definitely recommend purchasing from the Gourmet Depot. I also liked the fact I got a follow-up e-mail when the package was delivered."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

5/5

2013-09-08

"Gourmet Depot had the best price online. The description was exact and the canter works great. I'm in Washington D.C. so it took a while to get here from California but that is to be expected. No problems."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

5/5

2013-09-07

"Gourmet Depot got me what I needed less expensively than I could find anywhere else, didn't charge me for shipping, and were super-duper friendly and informative by phone and email. When my fragile item arrived, it was safely packed. A+!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

5/5

2013-09-05

"Thanks for sending the part"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

5/5

2013-09-04

"Great Service. My Braun mixing bowl was on back order however my name and address was kept on file until it came in. I appreciate someone tracking it for me!

Thanks so much,

Connie
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A