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0.00/5
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0.00/5
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5.00/5
Customer service:
5.00/5
Return/Replacement policy:
5.00/5

1/5

2018-08-13

Still waiting for item

"Ordered 29th June 2018 through Afterpay, a pair of blue cat ears ear phones. Still waiting! Afterpay has been paid, It's now 13th August. The tracking stopped in Melbourne on the 11th July. And they tell me it will be another 2 weeks. From Melbourne?????? I'm Never dealing with this incompetent excuse for a business again!!!!! Should have bought them on eBay. "

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1/5

2018-06-29

Don’t buy from this company

"I purchased a $800 Luminox watch that was faulty. I shipped it back for refund and was told the watch was faulty do to mistreatment from myself. I didn’t even get a chance to wear it considering It was faulty right out of the box. Customer is at fault with DiscountShop. STAY AWAY!"

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1/5

2018-04-10

wont accept a return

"I ordered a large skirt online only to find it doesnt even fit my 10 year old grand daughter. I have tried numerous times to get a response from onlinediscountstore regarding a return address which conveniently isnt noted on their website. They now are saying to prove to them that their sizing chart and my order differs. You cannot even open the sizing chart online to view it . totally disgusted with their service. "

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1/5

2017-12-28

It's not Discount shop fault

"I ordered a Rolex watch an you sent me a Tissot watch. And there acting like it's my fault that i got the wrong watch. Plus I had to pay for returning the watch. THANKS "


1/5

2017-05-08

Shocking scam

"I have waited over 45days for my products I bought and still nothing
Never ever will I shop here again
A total scam
"

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Verified
1/5

2015-09-01

"Avoid buying from this site if you live in the UK!! It clearly says "FREE SHIPING" in the biggest boldest text! Yet you will later be hit by a very hefty bill from Fed ex for taxes!!! Which you would expect to be covered with "Shipping"! They say this is explained on their website yet it is extremely hard to find verses the huge "FREE SHIPPING" sign and in the most small print ever that we all know nobody really reads! Buyers beware!! I was hugely disappointed to receive another bill of almost £30 off Fed ex when I had already paid a large amount for the watch. This is sneaky and dishonest. Avoid and buy from the UK! The saving you think you are making is not so sweet once you receive the fed ex bill. Less hassle and drama to buy from home!"

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Verified
5/5

2004-11-09

"Awesome once again. Went out of their way to to provide something that you usually cannot buy seperatly, but due to my circumstances, they took care of me. Use these guys, you'll be glad you did."

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Delivering products on-time
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Overall technical support
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Verified
5/5

2004-04-24

"Very good service via email and phone. I live in Canada and I called them up and they were able to give me a good deal on shipping thus avoiding UPS's outrageous brokerage fees. Will shop there again."

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Verified
5/5

2004-04-05

"Let me start off by saying that I had a good shopping experience with this company. I ordered the Apacer CP 200 combo, which turns out to be a great product. Anyhow, at first look at the site there was a small descrepancy in the description; the site listed the Apacer CP 200 but the description was of the Combo drive (difference being one supports DVD playback). I called up and talked to Mike (nice guy), and he looked into it and told me they in fact were carrying the Combo version. Very nice customer support, I would definatly do business here again."

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Verified
5/5

2004-03-24

"Fast service, good communication. Will recommend the Digital Discount store to friends. A special thank to Mike for his outstanding customer care. Will shop at the Digital Discount store again in the near future.

Thu Le
"

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Verified
5/5

2004-03-19

"I was very, very happy with this company. I went on line to search a product and found what I wanted; I then went to there check out page so I could find out the shipping cost. I was not ready to order so I backed out. That night I received an e-mail from them that asked if every thing was OK and if there was anything they could help me with. I was impressed with that kind of a company that was interested in me as a customer. I called them the next day (Monday) and ordered the CD Burner and it was shipped out that night by UPS. The UPS web site said I would receive the item on Thursday, and sure enough it was delivered on time. I am not a friend or a relative, just a happy customer."

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Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall product shipping and delivery process
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products on-time
Delivering products damage free
Overall technical support
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Being trustworthy
Making decisions on their own
N/A
Being knowledgeable
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Verified
5/5

2004-02-12

"I bought an X's Drive II from The Discount Shop in May 2003. The order and delivery went well, and now 9 months down the track the X's Drive stopped working. I contacted the manufacturer, who didn't give me much hope, and said to contact the retailer. The Discount Shop was VERY helpful, and with no questions asked they offered to send me a NEW unit (without a harddrive, as my one still worked) free of charge! I honestly didn't believe it would arrive, but to my surprise it did! 10 point The Discount Shop :-D"

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Variety of brands and products offered
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Ease of ordering online
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Verified
5/5

2003-10-20

"I have purchase a portable USB2 storage device, and I received it on time, and well packed. Their price is competitive. "

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Delivering products damage free
N/A
Delivering products on-time
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall web site
Speed of web site
Web site reliability
Web site being easy to use

5/5

2003-05-26

"My order arrived at my house in a week and they repeatedly and quickly responded to my emails when I accidentally entered the wrong ship to address. Regardless, they were helpful and worked with me to fix my mistake."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
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Is easy to do business with
Is committed to quality products and services
Is trustworthy
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products damage free
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall technical support
Making decisions on their own
Being trustworthy
Being easy to reach
Being knowledgeable
Resolving problems
Overall customer service
Customer service resolving problems
Customer service being trustworthy
Customer service being easy to reach
Customer service being knowledgeable
Customer service making decisions on their own
Overall web site
Speed of web site
Web site being easy to use
Web site reliability

5/5

2003-05-15

"The price was good, the shipping cost also and the order has arrived sooner than I thought! I am really satisfied!!!"

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Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is easy to do business with
Is committed to quality products and services
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products damage free
Delivering products on-time
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall technical support
N/A
Being trustworthy
N/A
Being knowledgeable
N/A
Making decisions on their own
N/A
Resolving problems
N/A
Being easy to reach
N/A
Overall customer service
Customer service being easy to reach
Customer service being trustworthy
Customer service making decisions on their own
Customer service being knowledgeable
Customer service resolving problems
Overall web site
Speed of web site
Web site reliability
Web site being easy to use