ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

5/5

2018-10-11

Great Service!

"I love all of the products I have received from the Deal Rack! Throughout the ordering process, Sarah answered questions I had about the different brands/styles so that I could order the exact type I was looking for. They sent multiple proofs for the logo to make sure everything was correct, and the embroidery came out perfect! My order shipped quickly and everything exactly what I expected!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

5/5

2018-10-11

40 Denim Shirts Purchased

"I ordered 40 denim shirts for our non profit organization and love the quality and ease of care. The delivery and ordering process was easy and quick. I am already planning my next reorder as they are selling quickly.
Sorry I don't have my invoice with me I'm on vacation for the week.
"


5/5

2018-10-03

Great service

"I had ordered some jackets and forgot to apply discount. It was taken care of very nicely and I will know where to look next time.
Jerry Glass
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2018-10-02

Excellent

"Always great results, speedy delivery, and great quality. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

1/5

2018-08-24

AVOID AT ALL COSTS

"Just terrible. Ordered shirts with company logo on them for company summer event a month in advance and was promised again and again that the shirts will be produced, shipped, and received on time. Two weeks after the summer event that I ordered them for, the shipment still hasn't come in. Called in to ask for a full refund in a very reasonable manner and a very respectful tone but they hung up on me. AVOID AT ALL COSTS."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2018-06-29

Great selection, reasonable prices, fast delivery

"I've only used the site one time, but had no issues with finding the items I needed, payment process, shipping speed, and overall satisfaction of my order. Hope to be ordering more soon for a fundraiser we are planning to start a foundation in honor of our young son. We live in Louisiana, and are hoping to bring awareness, help with prevention, and provide support to other families that have experienced similar horrible tragedies due to accidental drownings. We believed we had taken every single possible safety measure to protect him, but he was still able to gain access to our family pool. He went from playing in his bedroom, on the opposite side of our house, across the hall from where my husband was and in a matter of minutes, likely the time it took just looking for him, he got past all of the safety barriers and into the pool. Sadly, he passed away two days after, July 3, 2017. I am sharing this because I would like to know if your company ever offers discounts, or even donations for nonprofits? We would love to have shirts, hats, beach towels, bags, and other merchandise to help support spreading the word of this much needed organization in our area. I hope that someone will be able to help make this a possibility, as we are planning our first event for next month. Thank you! "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

5/5

2018-06-27

No Problems

"Always what I order at a great price and on an awesome time frame. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

1/5

2018-05-07

Returns

"Ordered some stadium seats and they were way below par and they wanted to send it back to Pa. instead of santa fe springs where it was shipped from. Shipping to PA. is 28.41 and shipping to Santa Fe springs is 9.95. The part only coast 36.99 that is there way to keep you from returning it......This terrible business customer service and why Amazon is doing so good, no hassle returns ,no cost
"


5/5

2018-04-23

Trusted and Excellent

"Twice I've purchased from Deal Rack and twice the transaction were stellar. I five stars from me. Thanks much, again. "


5/5

2018-01-29

GREAT service!

"Although i didn't receive the same color as I ordered, the service I received once I contacted customer service and they were WONDERFUL! I will most definitely shop Deal Rack in the future. "


5/5

2017-12-15

Above and beyond my expectations!!

"I had been looking for certain style/design hat for our company. Found it on DealRack and was able to get it custom embroidered for less than the price of the hat alone on other websites. The hats came in today, and are HIGH quality and the embroidery is just perfect. The customer service rep ( Danielle) went above and beyond and instantly responded to my questions. I can not say enough about the Deal Rack, do not hesitate to give them your business!

"


5/5

2017-10-02

Quick and efficient!

"I direct a show choir in WI, USA and ordered shirts through The Deal Rack for my kiddos to wear during rehearsals and minor performances. The website is extremely user friendly, the prices are great, shipping was very quick, and the quality of the product is wonderful! 10/10 will come back again and will recommend to others!"


5/5

2017-09-19

Great customer service on the phone

"There was a problem with my order and I had to call customer service. Sarah K not only found a solution, but made the whole situation better. She was professional, helpful and empathetic. Nice work!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2017-08-25

Awesome customer service

"Great product with quick service. Experienced a small setback with my order but was quickly fixed with wonderful customer service. I will always use The Deal Rack for my purchases!!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2017-04-26

Love this store

"Searched for this site to buy more quality shirts from people I trust.
Then I ordered and purchased the wrong color. I contacted them and explained. Luckily she was able to let me reorder the shirts I wanted.
I will definitely be back to buy more shirts at great prices.
Love this store!
"