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Verified
5/5

2003-10-01

"A well designed web site offerring quality products, reasonable pricing and shipping fees, courteous employees, and quick delivery make "The Best Things" a winner!"

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Verified
5/5

2003-09-23

"I had a very good experience purchasing a Canon 10D digital camera and Canon EF 17-40mm f/4L USM lens. I saved about $180 when compared www.adorama.com and www.bhphotovideo.com


I place the order on a Sunday and received a call on Monday, as they are closed Sunday's. The call was to verify the shipping address and credit card address.

Item was shipped the same day and I received an email with the tracking number.

I am very happy with the overall experience and
intend to purchase from TheBestThings in the future.
"

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Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is easy to do business with
Is committed to quality products and services
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products on-time
Ease of checking delivery status
Delivering products damage free
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall web site
Speed of web site
Web site reliability
Web site being easy to use

5/5

2003-09-11

"The Best Things is a first rate merchant, with great products at great prices. I have placed a number of orders with them, and they were all a pleasure. Their customer service can't be beat. "

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Pricing of products and services
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Likelihood of customer recommendations
Overall product shipping and delivery process

5/5

2003-09-11

"These folks are excellent to work with. I ordered a Canon G5 with an additional lens and accessories and received it two days later. The price was very competitive and the service was exceptional. When purchasing mail order, price is one thing, but service is something else. These people are terrific."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is committed to quality products and services
Is easy to do business with
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products damage free
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall customer service
Customer service making decisions on their own
N/A
Customer service resolving problems
N/A
Customer service being easy to reach
Customer service being trustworthy
Customer service being knowledgeable
Overall web site
Web site reliability
Speed of web site
Web site being easy to use

5/5

2003-09-10

"Excellent company to do business with! Item purchased was promptly shipped & well packaged. A pleasure to complete internet transactions with, very professional!!!!!"

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Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is easy to do business with
Is committed to quality products and services
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products on-time
Delivering products damage free
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall customer service
Customer service being easy to reach
Customer service being trustworthy
Customer service being knowledgeable
Customer service resolving problems
Customer service making decisions on their own
Overall web site
Web site reliability
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Web site being easy to use
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Speed of web site
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5/5

2003-09-06

"I ordered a Canon EOS 10D. The price was excellent and shipping very low (actual UPS cost). The camera took about a week to get to the shop. Jenny emailed to say the invoice from Canon said she would have it the next biz day and immediately ship. She did as promised and I received and excellent product quickly at a great price. I would extremely strongly recommend the bestthings.com ."

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Pricing of products and services
Value the company offers
Is trustworthy
Is easy to do business with
Is committed to quality products and services
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products damage free
Delivering products on-time
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall customer service
Customer service making decisions on their own
Customer service resolving problems
Customer service being knowledgeable
Customer service being trustworthy
Customer service being easy to reach
Overall web site
Web site reliability
Speed of web site
Web site being easy to use

5/5

2003-09-06

"The merchandise arrived quickly and was well packaged. The web site was easy to navigate, and their selection was outstanding. Their prices were also quite reasonable."

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Pricing of products and services
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Is consumer focused
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Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process

5/5

2003-09-03

"The reason to order from The Best Things is that every desirable aspect of a purchase is offered. I have ordered many times, spent thousands of dollars, and always have been completely satisfied. Not only do they have the lowest of prices, but also the Customer Service is absolute perfection. A real-live person answers the phone, and they are polite and knowledgeable. In fact, they treat you like a friend. They are happy to hear from you! You are their customer! If this isn't good enough, they have thoroughly researched the products, know the strengths and weaknesses of each, and stand ready to advise you as to what is most suitable for your purposes. Items are shipped promptly and packaged carefully. In short, dealing with The Best Things is "The Best".

If you are thinking that maybe I'm "Mr. Happy", think again. I'm a cranky old man. The Best Things is just that good.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is consumer focused
Is trustworthy
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products damage free
Being updated on the exact date the delivery was sent
Delivering products on-time
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall technical support
Resolving problems
Making decisions on their own
N/A
Being knowledgeable
Being trustworthy
Being easy to reach
Overall customer service
Customer service being knowledgeable
Customer service resolving problems
Customer service being trustworthy
Customer service making decisions on their own
N/A
Customer service being easy to reach
Overall web site
Web site being easy to use
Speed of web site
Web site reliability

5/5

2003-08-28

"Superb service. Courteous and fast. Zero hassle.
Have just today, 28 August, placed a repeat order. I suggest you give Lee and Jodie a try. You will not be disappointed.
Hans, The Netherlands
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is committed to quality products and services
Is trustworthy
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Delivering products damage free
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall technical support
Being easy to reach
Being trustworthy
Making decisions on their own
Being knowledgeable
Resolving problems
Overall customer service
Customer service being trustworthy
Customer service being easy to reach
Customer service making decisions on their own
Customer service resolving problems
Customer service being knowledgeable
Overall web site
Speed of web site
Web site being easy to use
Web site reliability

5/5

2003-08-27

"Great service, great availability of some out of print and otherwise hard to find books on woodworking planes and plane makers. Service was exceptional, items received on time and well-packed. Will use again, no question."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is trustworthy
Is committed to quality products and services
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products on-time
Delivering products damage free
Ease of checking delivery status
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
N/A
Overall web site
Web site reliability
Web site being easy to use
Speed of web site

5/5

2003-08-26

"I've never dealt with this company before, but I found them while researching an anticipated purchase by searching the Web. Their prices looked terrific, compared to the Mega-establishments on the Web and in the major magazines, so I called Canon (also a great experience) and verified they were an authorized dealer. I asked the Canon rep if he had any non-positive things to say about The Best Things. I gave him their street address and waited while he checked. He said Cannon had no negative news or customer complaints, so I took a chance and called them.

Jodie answered the phone, was pleasant, and very knowledgeable. She assured me (after checking) that the camera was in stock as well as the other items I wanted. She told me that UPS was running late that day, and she would pack my order and do her best to get it sent right away. She must have made it, because I received my new toys in 3 business days. She also sent me an e-mail confirmation of my order as well as the UPS tracking number.

A really great price, especially on the Speedlite, friendly staff, all equipment was sealed in Canon Factory packaging and good old USA warranties. Oh yes, no up-selling or trying to convince me to buy extended warranties.

I also inquired if they had, or could get other Canon lenses for me, that weren't shown on their web page, and her answer was, Sure, just tell me what you want.

Their Web site doesn't have all the technical info like the Canon site or the mega stores, but they have the people, attitude and prices that are all superior to the competition. So I will be giving them more of my photography dollars, and hope other folks help them grow their business, and show the Big Boys how it should be done!
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is consumer focused
Is easy to do business with
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Ease of checking delivery status
Delivering products damage free
Being updated on the exact date the delivery was sent
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall customer service
Customer service making decisions on their own
Customer service being easy to reach
Customer service being knowledgeable
Customer service being trustworthy
Customer service resolving problems
N/A
Overall web site
Web site being easy to use
Web site reliability
Speed of web site

5/5

2003-08-23

"I purchased a LamsonSharp cutlery set from The Best Things and received it within 3 days of ordering. I was impressed with their customer service, product prices and quality, and their shipping, which is charged at actual prices without added extraneous fees. This was the first time I purchased with this seller and I will do so again without reservation. I highly recommend them as a good, reputable online store."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is trustworthy
Is consumer focused
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products damage free
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
N/A
Overall customer service
Customer service being easy to reach
Customer service resolving problems
N/A
Customer service making decisions on their own
N/A
Customer service being trustworthy
Customer service being knowledgeable
Overall web site
Web site being easy to use
Web site reliability
Speed of web site

5/5

2003-08-21

"In the past I’ve only ordered digital cameras from TheBestThings.com. Last week I decided to jump into digital video so I called Lee at TheBestThings.com for some advice. As usual he spent more than enough time discussing my needs and reviewing options. Then I placed my order and received the Canon video camera the next day. These folks make high tech purchases easy."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is easy to do business with
Is consumer focused
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Being updated on the exact date the delivery was sent
Delivering products damage free
Ease of checking delivery status
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall customer service
Customer service making decisions on their own
Customer service being trustworthy
Customer service resolving problems
Customer service being easy to reach
Customer service being knowledgeable
Overall web site
Web site being easy to use
Web site reliability
Speed of web site
Product Returns/Refunds/Exchanges

5/5

2003-08-18

"Nice website, easy ordering, good communication, friendly customer service, and good prices."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is consumer focused
Is committed to quality products and services
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products on-time
Delivering products damage free
Being updated on the exact date the delivery was sent
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
N/A
Ease of ordering online
Ease of checking order status
Overall web site
Web site being easy to use
Web site reliability
N/A
Speed of web site

5/5

2003-08-11

"I have bought several items from this merchant over the internet and have spoken to them on the phone when I had a payment/shipping problem that was MY fault and they worked with me to solve it and ship me the merchandise as soon as they possibly could. They have the merchandise IN-STOCK and ALWAYS have shipped either the day I ordered it or the next day. They are GREAT to deal with and I would highly recommend them. A small business trying to charge a fair price for good merchandise."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is consumer focused
Is trustworthy
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products on-time
Delivering products damage free
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall technical support
Making decisions on their own
Being easy to reach
Resolving problems
Being trustworthy
Being knowledgeable
Overall customer service
Customer service being trustworthy
Customer service making decisions on their own
Customer service being knowledgeable
Customer service being easy to reach
Customer service resolving problems
Overall web site
Web site being easy to use
Speed of web site
Web site reliability