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Product & services pricing
3.46/5
Chance of future purchase:
3.66/5
Shipping & packaging:
3.96/5
Customer service:
3.75/5
Return/Replacement policy:
3.57/5

4/5

2023-05-08

GREAT SERVICE...BUT!

"Bought new tennis shoes. All went well: delivered quickly and great product.
Ordered my first demo racquet and it arrived quick an now receiving my second demo.
I need 4 1/2 grip size and T.Ex. does not carry the new racquet in that size, so forced to get 4 3/8.
After demo period, and if I chose the second racquet, I will have to purchase the racquet elsewhere.
???!
"

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5/5

2023-05-04

Great shoes and customer service

"Love my shoes!!! Great customer service "

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5/5

2023-05-04

Nice Shoes!

"The pickleball shoes I ordered were delivered quickly & they are very comfortable. Good selection. I will definitely order from Tennisexpress again."

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1/5

2023-05-03

Delayed Order and Poor Communication

"My order was delayed twice and I eventually gave up and went to another retailer. "

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2/5

2023-04-27

Would not order again

"
My order was delayed so I emailed. I was then told 2 of the items I ordered are no longer available. There had been no communication prior to me reaching out.

I have ordered these tourna grips from other sites before but the ones received from Tennis Express seemed like they had a defect. Whole order was a waste of money. My order number was 5145600 if you care to reach out.

Not such a great experience.
"

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5/5

2023-04-17

Great experience!

"Very easy purchase. My first pair didn’t work for me, super easy return. This pair fits perfectly, received quickly and easily. "

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5/5

2023-04-13

Awesome Place To Buy

"I am becoming an avid fan of tennis express.They have a really vast variety of products, from gear to apparel. The serive is really good very personalized and shipping and tracking is fast and efficient. I will keep purchasing items from them. "

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5/5

2023-04-08

Return

"Quick and simple process!"

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4/5

2023-03-21

The service was good

"The delivery was prompt.
I bought the tennis racquet and did not get the tennis cover. I was told it out of stock. I did not offer any option.
"

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4/5

2023-02-25

Good Service

"Tennis Express had a good selection of demos, sent the rackets I requested promptly, and made it easy to return the rackets. My only suggestion would be to allow people to keep demos longer, at an additional cost. Many players want the chance to hit with a racket several times before buying. It's tough to find three indoor court times within a week during a Chicago February."

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5/5

2023-02-23

"Great products and very helpful customer service!!! "

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5/5

2023-02-07

"Thanks all of you at the store."

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5/5

2023-02-03

Pickleball heaven

"These balls are perfect for indoor play and a good quality. The price is amazing. Would buy them again. Our entire league is using them now. Arrived quickly and in good condition. "

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5/5

2023-01-28

Good Price

"I ordered the Novak Djokovic Asics tennis shoes. With the sale price and discount I saved $50. The price made it worth trying a more expensive shoe. Used the shoes twice and they feel great. The only drawback is the shoe is a slip on rather than the traditional wider opening to put them on. I have worn Asics shoes for year and love them. These shoes are comfortable and stable for my tennis and pickle ball games."

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2/5

2023-01-23

Back order for 2 months and then cancelled

"I ordered a pair of tennis shoes and kept getting an email that they are on back order. After two months they just canceled my order, because it was apparently discontinued by the manufacturer (although the shoes are available on a different website!). So I ordered from tennis point for even a cheaper price! "

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