"I am very happy with the quality of the product and the services provided. Before buying from Tempestdirect.com, I had brought another HID Conversion kit from another vendor from eBay. I was experiencing flickering problem with kit and the eBay vendor will not provide any support. I read their review on eBay ( User name “Fortemotors”) and they have very high feedback rating. So this time I emailed Tempestdirect .com and asked if they are aware of any flickering issue on my 2007 Dodge RAM 2500. I received an email back in less than 24 hours and the email explained to me that my Dodge has a CAM BUS issue that can be resolved by putting in resistors on the relay. The company even sent me contact information and invites me to call their tech support for assistance BEFORE I buy their HID kit. So I took up their offer and called the next day. To my surprise, their tech was very helpful and I get connect to one at the phone call. I was explained in detail how the kit work and the company actually has a set of HID Kit created just for Dodge RAM owners which already includes all necessary accessories. I got my HID kit in mail after 3 days and as expected, the installation is as the tech described. Thanks to Tempestdirect, I have great visibility at night. I will definitely buy from them again for all future need. Oh, be sure to ask for the Sportiva Brand, it has a lot of great review on the quality."

"great product, awesome customer service, had ordered wrong item, sent e-mail and called very next day and they had changed my order, and were nice enough to not wait for extra payment, as the correct item was more $$, to ship item.

update 5/17/10, after having a professional installer install the items, one the fittings needed to be modified (which was in the manual) but was not aware of at purchase, second, after one week of using them, a ballast blew, with it one of the bulbs, returned them and they said the bulb still worked, and the ballast was blown, got the items back, had them reinstalled, after another week or two, the ballast blew again, got email to call tech, called explained and he said the daytime running lights might be causing it and exchanged the ballast, now the bulb that was connected to the blown ballast the second time still worked, but not fully (not as bright as the other) and they want me to pay more money saying it is out of warranty, so after reading the terms of return as per their site, it sucks, buyer beware.

update 5/19/10 - company manager/owner called me and worked with me, informed me that there is always possible issue that may arise from aftermarket and is willing to swap the bulbs, both work (just one is slightly different color). THAT MY FRIENDS AND READERS IS CALLED GREAT CUSTOMER SERVICE. thank god there is a store that backs up their products.

06/12/2010 - i am eating my words right now, after receiving my bulbs back, they are the exact same ones i sent in, but this will be my last review of this reseller, would suggest not to buy from them."