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Verified
5/5

2007-08-02

"The fulfillment process was excellent. I do not need to return this item so can not verify if the customer service is equally excellent."

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Verified
5/5

2007-08-01

"Product was delivered quickly with no problems. Already added them to my favorite list, I will be ordering from them in the future. thanks"

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Verified
1/5

2007-07-31

"Although I was given a specific RAM part number for my HP notebook, this also corresponded to the part for a desktop computer. Techonweb's site does NOT specify whether their RAM is for notebook or desktop computers, and their customer service reps are downright rude, saying anyone should know the difference. Will never do business with them again, as my order will incur a $35 restocking fee. Rating: F"

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Verified
1/5

2007-07-28

"I called customer service on July 27,2007 about my order stating I did not what was going on I could not track it because there was no tracking # They stated the warehouse would call me directly I spoke with a woman Her name was Michele she told me that it would be shipped overnight and that she would send me an email for tracking I stayed home all day waiting I Got neither I would never recomend you or order from you again I have never been this diapointed in a merchant like yours before
Richard Moller
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Verified
5/5

2007-07-27

"great service and arrived day early. could not ask for anything more"

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Verified
5/5

2007-07-27

"Great store, I have placed several orders over the last year and I have always received my order promptly and accurately. This company has their act together. I strongly recommend them."

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Verified
5/5

2007-07-26

"Ordered 2x 1GB PC2-5300 (PX976AT). Shipped very fast... Authorized reseller, we'll see how the rebate goes."

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Verified
5/5

2007-07-25

"This is the first time i write a rating for an online store. this company is amazing.it provides an unbeatable price for my lenovo X61 Tablet,even cheaper than the final price from the offical website which is stacked with all necessary coupons+rebates(but maybe you can't receive the rebates for some reasons). The shipping is extremely fast. i placed my order on 20th July and the package was shipped right on that day. The customer service is also pretty good. the csr called me to confirm my order just half an hour after i submitted my order. The X61T is coming in perfect condition. Plus, the case is new, never opend.
surely, it is the best online store i have ever experienced. highly recommend you to try it and i will definitely shop there in the future
"

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Verified
4/5

2007-07-21

"i was initially happy with techonweb.com - price was OK, delivery was fast, and i'd bookmarked them for future business. but they advertised rebates directly on their product pages that the manufacturer (netgear) said they weren't even allowed to offer!

after an extended e-mail run-around, my rebate status was eventually changed to "valid", but then the rebate service company (rebateshq.com, aka parago) claimed that i'd only sent in one UPC cut-out instead of two, even though i provided everyone involved (netgear, techonweb, and rebateshq.com/parago) with a link to a photograph that i'd taken of BOTH UPC codes, and the rebate form, just before putting them in the envelope.

the FTC states that the retailer is ultimately responsible for any advertised rebates.
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UPDATE 7/24 - TechOnWeb, together with Netgear, have resolved this issue to my satisfaction. The amount of my rebate has been corrected.
"

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Verified
5/5

2007-07-19

"This was my first order from this company, and it was a terrific experience. I do a lot of shopping from the web, and this merchant will go to the top of my list. They have great prices, fast shipping, and easy website navigation. I highly recommend this merchant."

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Verified
5/5

2007-07-17

"I ordered Cannon Pixma MP530 all-in-one printer. The Technoweb price + shipping was the best on the net (I researched a lot of different sites). The order came in a few days and in excellent condition. I definitely recommend this merchant."

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Verified
5/5

2007-07-15

"Expedited shipping! Great price! Speakers sound great!

Would definitely buy from this merchant for future electronic purchases.
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Verified
5/5

2007-07-07

"I ordered a conversion lens from Techonweb july 3.On july 5 i received an e- mail saying my transaction was declined [due to no fault of Techonweb].I called their 800 number and the problem was quickly resolved.I stated I'd been waiting almost a month to get the lens as I'd ordered from a different online retailer and it was still on backorder.Their salesperson said he'd express ship it [at their cost] and I should receive the lens on july 9.Today is july 6 and I just received my package.This is the first review I've written for an online purchase as I feel they deserve it.You've made a customer for life!
Thank you,

Terry
"

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Verified
5/5

2007-06-29

"I have used Techonweb in the past with few problems. I recently found the printer I was looking for at a great price at Techonweb. Granted it wasn't the cheapest price, but it was located here in Texas, and I knew that I should get great service and fast shipping. The service, as expected, was great! My order shipped just under a days time, and came from a warehouse only 3 hours from my home. That is where the fun stopped, but this was NO fault of Techonweb. FEDEX GROUND! Need I say more? I received my printer after 5 days, and after I walked to the end of the block to pick it up from a neighbor's house. My suggestion, pay extra for a better shipping option, or encourage Techonweb to choose a different shipper. My rants continue with FedEx Ground services, but I will continue to do business with Techonweb. "

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Verified
5/5

2007-06-28

"Great service and very satisfied with merchandise.

John
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