"This company is great. The owner was staying on vacation at Shields in Negril Jamaica and he fixed my laptop. None of the other repair shops on the island could fix it without sending it back to Toshiba. It is brand new again and running great. "

"I had a great experience with TechExcess. I had to purchase a replacement screen for my 17.3" HP Laptop, and they had a great price listed on Amazon. I was able to find their phone # and call them directly, which the customer service rep (Stephanie) told me was far faster because as soon as my card went through, they processed and shipped my order IMMEDIATELY. I ordered on a Wednesday and got my screen by Friday....that is FAST!!!

Then, after breaking the cable while trying to install it and sitting without a working laptop for a week, I called and was shipped a replacement cable for a VERY reasonable price. Again, this was shipped in two days and I am typing from my newly repaired laptop right now!!!

I am absolutely ecstatic with how fast their shipping speeds. That alone makes it worth buying from them and no one else. Although they don't have my laptops' keyboard and HDD caddy in stock, I will continue to do business from them in the future if the need ever arises."

"I ordered a laptop screen from these guys - spoke to Todd Gillespie specifically. He helped me figure out which exact laptop screen I needed. After it arrived and I installed it, it didn't seem to be working right (just cycled through primary colors rather than display the Windows login screen). Todd was glad to speak with me by phone to get it resolved. It turned out I just hadn't securely fastened the cable directly to the connector on the back of the screen. Did that, and it boots up great now. This is where I will buy all my screens from now on!"

"It's always a pleasure sure to work with TechExcess, especially with Todd, since he always gives me quick responses and help with any questions I may have. This company saves me a lot of time and it's greatly appreciated! Fast delivery and great merchandise this is the place to buy from!"

"Purchasing the New and Sealed Microsoft Office Home & Student 2007 software from TechExcess has been one of my most pleasant online purchasing transaction. Throughout the whole process, customer service has been stellar as every single issue or questions I had about this product (due to my ignorance) were promptly answered. The shipment of the product was very prompt and its arrival was very fast, much faster than I had anticipated (due to experience with online purchases).
Despite the software being light and well protected in its own cover, TechExcess went beyond what is necessary and shipped the product in additional protection (2 additional layers of bubble wrapping). Needless to say, there is not one scratch on the software's propietary box (Microsoft's generic box).
All in all, I am extremely pleased with the service, the product, the shipping, and the prices of this purchase. I now have this company bookmarked for my future software purchases.
Thank you Cindy and TechExcess for a wonderful experience."

"I can't tell you how much I appreciated getting a response from Customer service on the weekend!!! On the WEEKEND! Cindy was very helpful, explained what I needed, and that she would be able to ship my item the next business day ( that's right, they were not even OPEN until Monday!). She sent me a link to the exact item i needed, explained how the item was going to work in my setup, how to even plug it in. I was very worried so I asked a bunch of questions and they were all answered. I think you should get a raise Cindy! You're the best! I got an email stating my item was shipping that Monday, and I got it on Weds! How wonderful is that with UPS ground! THANK YOU SO MUCH for the wonderful service!!!!!"

"I found a replacement oem keyboard for my HP Laptop. HP wanted more than double for the part plus labor. I chatted with a VERY knowledgeable technician on their chat and he advised me that I could perform the repair myself.

They must ship immediately because even with UPS Ground I still received my keyboard the very next day.

It was new and worked as expected and now I have a Z key again, yay!"

"Hi Todd,
I required a replacement part, out of warranty and Todd replaced at no charge.
Just received the DC plug replacement! You are the best and make sure you receive a raise from the owner of your company.
You and TECHEXCESS have gone above and beyond the call of duty.

Thanks again,
General Steven Bernard (MAWAM)

THE GENERAL
"

"I ordered a new AC adapter for a HP ZE5270 laptop. Customer service (Todd)was outstanding and went above and beyond to ensure I had the proper adapter. I recieved the new adapter in just a couple of days and it works great. I now have an operational laptop again.

The prices were excellent. The lowest I've found so far. I will definitely do business with TechExcess again and would recommend them to anyone."

"I just had an excellent experience with techexcess to add onto two or three previous excellent experiences. I had an issue where something I thought I added to cart wasn't, and they added it for me via their IM support instantly. It looks like it might even ship seperately, and they aren't charging me any additional shipping. Everything I have ordered to date has worked and been as described. I did have one instance in the past where something was backordered and they didn't know at the time of ordering, but when it was sent they gave me an additional expensive cable for free.
So, overall, they may be human, but they have always worked earnestly to help me and keep me a satisfied customer. They stay in my bookmarks, and I am happy to give them a positive review."

"TWO WEEKS after not receiving any confirmation or tracking number emails, I emailed them to ask the status. Four days later, they responded to say they FORGOT about my order. Although they did respond and upgrade my shipping from ground to 2-day, needless to say I will NOT be shopping from a place that promptly ignores my order. Buyer beware!"

"I have to say that the tech support by Instant Messaging with Techexcess.net was the best and fastest I have come accross. While I was on the phone with HP waiting for them to help me, the tech (Todd) from Techexcess figured out the problem (which was my incorrect hookup), we chatted and finished our conversation. And the HP support team still did not figure out the problem HEHE. So I give the Techexcess support team a big high five.
The order of my product (HP Notebook Expansion Base) was fast and well attended to. Price was also the best as compared to the internet stores or retail stores."

"my location is Taiwan, i pruchased LG phillips LP150X08-TLA1 15 Inch Laptop LCD Screen Notebook Display panel on this site, i have a very nice process with the saler and i am satisfied with the product!!"

"I ORDERED A LCD SCREEN FOR A LAPTOP THEY WERE VERY HELPFULL CAUSE THE ONE I WAS GOING TO ORDER WOULD HAVE BE THE WRONG ONE AND WITH THEIR HELP I GOT THE RIGHT ONE THE FIRST TIME THANKS AND GOD BLESS YALL"

"Ordered a replacement LCD display for an HP DV4000 laptop. It arrived in the UK from the US within a week. It was well packaged. It has been installed and is working perfectly. Techexcess were also the cheapest supplier I could find on the net. Great service and I would definitely recommend them."