"dont order nothing from these people they are crooks. placed an order for a nikon scope because they had the best price but two days later got an email saying it was backordered but after checking my credit card they had already processed the amount.after 6 weeks of calling and getting the same old sob story that it was still on backorder i cancelled my order and was told that a credit would be issued to my credit and in 5 days received an email saying that the credit had been issued but here it is 6 weeks later still has not been resolved and after calling and sending emails every week and getting the same old story that it will be done in 2-5 days but still no satisfaction. finally talke to Will supposedly the account manager and received nothing but lies from him so i turned a claim with my credit card company and they are resolving the issue. DO NOT USE THIS COMPANY FOR ANY PURCHASE UNLESS YOU HAVE NOTHING BETTER FOR YOUR MONEY TO DO AND BE TIED UP FOREVER. I GIVE THEM A NEGATIVE 1,000,000,000,000 RATING. DISHONEST TO THE MAX"

"rip off !!!!, cancled order in july , said it would be 14 days for cerdit refund, still had not recieved refund to cc card 2 1/2 mo. went by , 9/10/2009.called bbb of Knoxville TN. and they tried to help but TGA wouldn't even answer them .
finally called my cc co. and had a refund in 3 days !!!
"

"Please heed the rating. I cancelled my order on 4/13 and have contacted them on 6/2 and 8/14. Still waiting for my refund. THIS COMPANY HAS NO INTEGRITY."

"Items ordered on July 14 and July 29. After many phone calls to check the status of the orders, found that merchandise was all back ordered. They indicated merchandice would be in soon. I finally got tired of waiting and cancelled order in august and requested refund. After numerous phone calls checking where my refund was over the next few weeks, Mgr, Will said he was sending a check instead of a refund credit to my credit card. Never received a check. Did some research and found that this kind of issue has happened numerous times before with the company. I have never had a bad experience online before, but will be checking out companies in the future. I called my credit card company today and they will be handling my refund from here."

"I have to agree with all of the other complaints I've just read about Tactical Gun Armory. Almost word for word. I ordered some items on 3/10/09 and the money was immedialely charged to my credit card. The next day I received an e-mail saying it was backordered. 5 months later I cancelled the order on (8/5/09) and was told the refund would be within 10 days. 6 weeks later and 4 more phone calls I continue getting the runaround. I've called my credit card compay and its in their hands. This is my 1st experience of this type in more than 20 years of ordering items on the internet. This is a crooked outfit!!!! "

"I ordered a magazing for my zc 75 compact from these folks on april/09- BIG ,BIG,BIG,MISTAKE. P.S. Still waiting for my refund as of 9/09"

"Great people just happy to get the things I ordered with the gun market the way it is there is just not enough to go around now with all the "scared chickens" running around."

"This is not a real company!!!! I waited for my product for three months before losing patience with empty promises of one day receiving my order. I only received one e-mail from them over what has now been days short of six months that was not in reply to my own e-mails. My order has now been canceled and although it has been one month since I was informed of this, and I still have not received my refund. I have never done business with such a crooked organization and hope to never again."

"These guys are the worst. I placed an order with them in early april, waited patiently for months, canceled my order june 15, and a month after that received a refund from my bank's consumer protection program after filing a complaint. (Three Cheers for Chase bank) These guys lied and stalled the whole time. My bank is pursuing funds from them now but I wouldn't be surprised if they have hidden all the money and plan to scuttle the ship. Avoid at all costs "

"I canceled this order on June 16th. I've purchashed via the Internet probably from at least 100 or more vendors, this vendor is the worse I've ever dealt with. I canceled my order on June 16th, today is July 12th and no refund.
The knoxville TN BBB shows way more than a hundred complaints against them and rates them an F. They also have thebladeshop web site according to the BBB. "

"Outstanding price on xd-40 compact, with free shipping to boot, caused me to place an order on April 20, 2009 on their internet web site. Had FFL fax license next day. No gun forthcoming within the week. Checked and they said now they were out and it was backordered.Several weeks later still no gun but found out they had charged my Amex for the full amount already. Confronted, they said would issue credit back to Amex. It took them almost 3 weeks to do so. On June 5, 2009,over 6 weeks after I placed the order, still no gun in stock, and no idea if and when it was coming in. I cancelled the order and moved on. Very nice people to deal with on the phone, but it is obvious they take orders under the guise of having items when they dont. Expect now to obtain the gun nib through gunbroker.com within the week at a cost of maybe $25 to $50 above what I would have paid Tactical. By now I am happy to spend that extra money to be able to finally actually get the gun."

"CROOKS, CROOKS, CROOKS. I ordered a holster and was told it was on backorder. No big deal, but they immediately charged by bank card and said it would ship in 2-3 weeks. After 4 weeks I called and got nothing. I emailed asking for my money back, and was told I'd have it in 7-10 business days. 3 weeks later, still nothing. I emailed again and told them I was filing a complaint with the BBB and miraculously my money was refunded 2 days later. DON'T DO BUSINESS WITH THIS COMPANY IF YOU VALUE YOUR MONEY OR ACTUALLY WANT YOUR MERCHANDISE!!!!!"

"I ordered a magazine for a browning buckmark 22 on March 4. I was told it was on back order but an immediate charge was made to my credit card. I waited thinking this was a legitimate business the 2-3 weeks they said it would take to restock. Nothing. I called by phone and asked for a credit on my credit card. Nothing. I e-mailed for a credit. Nothing. They are in my opinion at this time only in business to take peoples money. I would not do business with them again nor would I recommend them. I guess I got a cheap lesson. I ordered a magazine for my Browning from Gander Mountain and received it in three days. I will probably never see my money or the magazine from Tactical Gun Armory."

"I ordered a Springfield Arm XDM 40 S&W on 4/25/09. On 4/27/09 I received the following email:

Dear Sir or Madam,,
I am writing to you in reference to Order 16352. The SPXDM9202HC you ordered is currently on backorder. Your order will be placed on backorder until more arrive. If you need to make any changes to your order or assistance selecting an alternative model, please feel free to call us toll free at 1-***-***-****.

We apologize for any inconvenience.



Thank you,
www.TacticalGunArmory.com


This is an Automated email from TacticalGunArmory.com. You can not reply to this email.


I was ok with this until I checked my bank account the next day and found that they had charged my account $567.00!!!

I immediately contacted them by phone (it took several tries to get a "live" person) and spoke to Will expressing my desire to cancel my order. He said no problem and proceeded to cancel the order. I asked when I could expect my refund and he said 5 to 10 business days. Well, it's been close to a month now and no refund. I filed a dispute with my credit union. Nice thing about my credit union is that they deposited $567.00 in my account and now they're going after these guys.

Stay away from Tactical Gun Armory. They have next to nothing in stock and they take your money and then try to order your item for you from another source. If you want quality and service, go to GunsAmerica.com or MidwayUSA.com."

"Tactical Gun Armory is the low price leader when it comes to guns. After doing a lot of research I purchased a Taurus 24/7 that appeared to be in stock. Had I known what the next 2 weeks were going to be like I probably wouldn't have. Two days after I ordered the gun and got all the paperwork done I got the apparently standard email, "The gun is backordered." After some googleing, I was sure that my money was gone, but when I called I got a polite person who explaned the situation, allowed me to change my order to something that was in stock, and promised it would ship in a couple of days. It didn't, but it did eventually ship a week later. There was no communication, other than the "It's on backorder email." TGA is not a stunning online retailer, but they are not the "crooks" some of the forums would have you believe. Just don't expect good communication, and understand that the gun business is looney right now. Sorry TGA but you are less than average. You did however sell me the gun at a good price, and delivered it to the FFL of my choosing."