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Verified Tutor Time - 15438 W. Bell Road Shopper
Verified
3/5

2019-11-08

"I'm only still at this school for ms. Becca"


Rep reply posted 2019-11-15
A rep from Tutor Time - 15438 W. Bel, LearningCareGroupCL, has responded:

“We are so sorry of your negative experience. Please contact our Customer Support team by calling 888-678-4631.”


Verified Tutor Time - 15438 W. Bell Road Shopper
Verified
3/5

2019-10-28

"Pay your caregivers better so they don't quit. The teachers who have more than two children that reguarly misbehave need an extra teacher with them the WHOLE SHIFT. As for the kids who misbehave you need to fine the parents. Two warnings and then a $50 fine. Warnings can be waived if efforts to correct is obvious. Maybe that might be the motivation for them to actually talk to their children to behave during the school day."


Verified Tutor Time - 15438 W. Bell Road Shopper
Verified
4/5

2019-10-25

"Overall we have always loved the school. We have had some concerns lately with the change of director and so many teachers leaving. We feel that since there have been so many changes going on, our kids aren't getting the same quality of learning (we have no doubts about the quality of care and safety). I felt before like my kids were always in the same room every day and were progressively learning things (ex: how to recognize and draw the number 1 one week, the next week moving on to the number 2), but now it feels like they just kind of get shuffled around from room to room depending on how many kids are there that day and that there isn't a lot of consistency or focus given to what they are learning. We do recognize that this can be part of change and are hoping to see it improve soon. Our kids have been here since they were babies and will be going to kindergarten soon, so we aren't willing to put them through the change of taking them to another daycare now and then taking them to school again in less than a year. We will hold out and hope to see positive changes."


Verified Tutor Time - 15438 W. Bell Road Shopper
Verified
4/5

2019-10-18

"As first time parents we were very nervous putting our little one in daycare. After a couple of weeks at TutorTime our minds were at ease. The app is a nice bit of peace of mind and we love getting photos of our little guy throughout the day although that is sporadic and some weeks we don't get any. I would like to see a bit of curriculum for the little ones. I think the 1-2 year old children could benefit from some planed learning."


Verified Tutor Time - 15438 W. Bell Road Shopper
Verified
4/5

2019-10-11

"I appreciate the extra support the teachers give. Concerns with how much my child gets bit in class, comes home with bite marks that idk if the teachers are aware of or I'm just not being told about."


Verified Tutor Time - 15438 W. Bell Road Shopper
Verified
5/5

2019-09-27

"My experience has been amazing.My children enjoy going here everyday. The environment is welcoming, the staff is fantastic, and I really feel like the facility is very safe."


1/5

2019-09-22

Pathetic

"Every time I seem to walk inside of the older infant room it seems as though there is constant drama being talked about in front of us. Very unprofessional. The Caucasian white lady with blonde hair who has a child in the older infant class is constantly only paying attention to her child and there has been multiple times I have picked up and my child is crying or has booger’s falling down her face. Teachers should not be with their children in the same classroom. very unprofessional. The new director is never there. Every time I drop off my daughter there is not enough staff and kids being taken on the cart being pushed around or just sitting up front. The teachers are overworked and seem exhausted. This place is slowly going downhill "


Rep reply posted 2019-09-23
A rep from Tutor Time - 15438 W. Bel, LearningCareGroupCL, has responded:

“Thank you for letting us know about this - we really appreciate your feedback. We are looking into this issue and hope to resolve it promptly and accurately. In the meantime, please feel free to reach out to our Customer Support team at 888-678-4631 if you would like to discuss this matter further. ”


Verified Tutor Time - 15438 W. Bell Road Shopper
Verified
5/5

2019-09-14

"I love this school. Ms Deborah Gunn is absolutely amazing! She goes above and beyond to make us feel comfortable leaving our daughter in her care."


Verified Tutor Time - 15438 W. Bell Road Shopper
Verified
4/5

2019-09-13

"*Experience with teachers has been positive*Most classrooms are tidy*Love the Brightwheel app when it's used"


Verified Tutor Time - 15438 W. Bell Road Shopper
Verified
4/5

2019-08-07

"Up until recently we have loved our school. The latest transition left me frustrated having received less than a weeks notice and then having the transition occur before the specified date. I feel like we were thrown into the next class. In the new class I saw the primary teacher once in a month, at the end of the month she gave notice. I never know who is teaching my son or which classroom to take him to in the morning, or pick him up from in the afternoon, it seems so disorganized right now, and frustrating not knowing the schedule, not getting updates, pics, all the things we would get when he was in his previous class. I wish for some consistency, we only attend part time, I'm glad at this point we aren't full time."


Verified Tutor Time - 15438 W. Bell Road Shopper
Verified
5/5

2019-07-22

"We love this school and many of the teachers. We had a little bump for a couple months but we’re back on track and so excited for our daughters new class and reunited with one of her favorite teachers!!"


Verified Tutor Time - 15438 W. Bell Road Shopper
Verified
5/5

2019-07-08

"Mostly positive. More positive is pre-k last year than summer camp."


5/5

2019-07-06

Toddler Room

"I’m very happy with my experience with my son in the older toddler room! I get pictures of what he does almost daily, and communication with his teacher is great! He often asks for her even at home and I can always tell he has a good time because he jumps right into her arms and he hasn’t even done that for his grandma!!!!!!"

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Verified Tutor Time - 15438 W. Bell Road Shopper
Verified
5/5

2019-06-07

"It's so heart warming to see my son be excited to go to daycare and that his teacher legitimately cares about his progression."


Verified Tutor Time - 15438 W. Bell Road Shopper
Verified
3/5

2019-05-27

"I’ve had a few times where my child had marks and no one could tell me what happened which is frustrating"