"It was great then the director left and the new director was terrible we are now on our third or maybe fourth director since enrolling."
"We love the staff, but it depends on who is his teacher for the day/week on whether or not we will have more/consistent updates with the app. He had a previous teacher that even posted pics at least once a week, which is very rare nowadays. We do have access to the lives tream now, which is helpful, but it is nice to know what he has done during the day to be able to talk to him about it. Especially because we do not always have time to check the live stream and he is only 2 and cannot fully tell us what happened during the day."
"I have received zero feedbakc on learning, no lesson plans have been shared, and the only type of art activity he has done was a flag."
"This survey should be shorter. Its a great idea tho!"
"Everything was great until the new assistant director was hired."
"Generally been a positive and good experience, especially having to change schools during the pandemic"
"Friendly staff and my children feel very comfortable here."
"Genuine care for each child as an individual as well as maintaining excellent group behavior and guidance."
"The staff have been incredible throughout the COVID-19 situation. They have been diligent in seeing to the safety of the children and parents who come and go through the school."
"Generally a “good daycare.” The facility is safe and staff are nice. The skill level of the teachers our child has been with varies quite a bit. Some are more on the level of being a baby-sitter than an early childhood educator. If our child was spending more time learning and preparing for Kindergarten, we would be fine staying another year."
"The teachers and staff obviously care about all of the children and do a very good job of organizing and managing creative activities that help the children grow and develop the way parents would like them to."
"We love all the teachers in his room and they are very good about communicating his needs and routine via the app, as well as at drop off or pick up."
"The overall experience at this school is great. We have never had any big issues here and the small ones were taken care of quickly. The staff and teachers here are awsome and my family feels very welcome here."
"I’m only here for ms Alex but clearly they cant keep her either. High staff turn over and most teachers dont seem to care about their kids. When u have someone who cares keep them ever since she left nobody normal is in there."
"I truly love his teachers and how patient they have been with him during his transitions. He use to scream for me when I dropped him off every morning and he now goes with ease. His teachers make the transition of dropping him off easy and I appreciate that."
A rep from Tutor Time - 15438 W. Bel, LearningCareGroupCL, has responded:
“We're sorry to hear about the experience you're having at your location. We'd like to work to improve this - could you please contact our Customer Support line at 888-678-4631 so they may connect you with regional management?
”