"Everyone is friendly and knowledgeable. My questions are always answered even it is on a weekend. The directors are great and my sons teacher is fantastic! Most of all he is happy and loves his school!"
"The teachers are very responsive and know everything about my son's day to day activities. They support him and communicate with me strategies that I can use at home in addition to reinforcing my values to him during the day."
"We have been super happy with Tutor Time. From the teachers, to the administration, and other staff (school kitchen!) - everyone is lovely and seems to genuinely care about our daughter. We’ve seen her learn so much from being with her in-class friends, and we are happy to have Tutor Time as partners as we navigate the toddler years!"
"Great school atmosphere and even better teachers and staff!"
"We have had a great experience so far. We love the app updates and receiving daily photos! It helps us track sleeping, bathroom and eating habits."
"Love everything about it!! Very happy with our decision to send our son here :)"
"I love this school. The teachers are so loving and caring. I love the curriculum, my children are so advanced for their age due to the teaching."
"Tutor time has exceeded my expectations in a daycare program. My son smiles when we enter the doors and we are greeted by happy and welcoming staff. As a first time mom feeling so at ease with dropping my son off is a relief. I love knowing he is safe, well taken care of, and always given such great attention. I feel like he has learned and grown so much in 2 months. We love everyone at the school and we are eager to grow with everyone."
"There needs to be a better contingency plan for when a child is possibly sick. There should be a part time retired pediatrician or pediatric nurse at the school to take care of kids who might be sick. There should also be a separate room where the sick kids can rest and/or wait until someone comes to get them because we can't always come 1,2,3 to pickup our child(ren). We can't always just walk out on our jobs (some managers and bosses are not understanding) or it make take us a little time to get there. I find that sometimes the school is not understanding in that area. Otherwise my children are happy at the school and love coming here."
"Overall I am very pleased. One thing I'd like to see more of is the stability of the same teachers watching the same kids for as much as possible so that relationship and comfort level can grow, but recognize staff turnover is a reality."
"Great school. Safe and excellent eduction. Been here for years with my three children. No complaints and very happy!"
"My daughter Mia raves about her teachers Ms Tiana and Ms Aly on a daily basis. I see their interaction when I drop Mia off and I know they care for Mia in the same manner all day everyday. I am super impressed with how detailed they are and how much work and effort they do to make us feel Like Mia is the only student they have. Coming to Tutor time massapequa was the best thing for our family and Mia’s overall development. Ms Tiana, Ms Aly and the directors need praise for creating such a great place for my daughter."
"It’s been great our 3 boys have attend the school after we stopped using another day care"
"The staff who work at the front desk as well as the director are not friendly. My child and I are not greeted upon entering the building. Rarely does anyone say goodbye to myself and child. Director seems to only be concerned about numbers in the classes. Children and teachers are shuffled around from class to class daily, no consistency in routine with class or teachers. Children seem to be looked at as a number only. Classrooms are always getting called to see how many students are left."
"I think there tends to be lack of accountability by the teachers because they are very young and inexperienced and not really qualified for the job at hand"
“Thank you for bringing this to our attention. Our children’s wellbeing is extremely important to us. Please contact our Customer Support Team at 888-678-4631 so we can discuss this in more detail.”
A rep from Tutor Time - 100 Grand Av, LearningCareGroupCL, has responded:
“We are so sorry to hear about the experience you had at one of our locations. Can you please contact our Customer Support Team at 888-678-4631 so we can work to resolve your issue?”