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Verified
2/5

2017-07-06

Surprised by all the extremely high reviews

"I'm very surprised by all the very high, very positive reviews here. No one has ANYTHING even slightly negative to say?? I believe this facility is poorly managed at best. It is really a shame, when money is clearly the only motivation behind a facility caring for children. My 2 kids went here for about 7 months, until I hit my breaking point and abruptly pulled them.

Drop off here was always a disaster. My daughter at 2 years old was being dropped off with kids "school aged". Often, I would drop my 2 kids in a room with 1 teacher to 20 kids. I'm not exaggerating. I would bring this up as a concern and be told my the assistant director, Jenny, "oh well sometimes we just don't know until someone tells us"? If that is true, how could that ever be acceptable? Do you really have no idea what's happening in your center? There are fancy cameras everywhere?!
Why is this place always so under-staffed?

To fill staffing guidelines the directors would push around kids in a 4 seat stroller-like thing. They use their cook to fill in but still they weren't hitting the minimum kid to caretaker ratios.

Food here is disappointing. Lots of beans as the main dish. Lots of yucky casserole like dishes also. Needless to say my kid was always hungry here because lots of meals were not appetizing.

The teachers here are great and caring; they really are. It seems they are doing the best with what they have. I sent my son here after for pre-k. I was sold a story about learning plans and kindergarten readiness. He truly made little, to no progress. I finally realized how little school work they were doing after my teacher conference. The teacher showed the 2nd semester workbook and it was only about 1/3 of the way complete. She was good enough to date pages showing how little they used it. After looking through the book it was obvious months of use were missed.

All in all, Tutor Time Itasca is really a disappointment. This place is also expensive. The understaffing; considering how much I was paying just blew my mind.

Aside from the teachers some positives are the app that allows you to feel more engaged with your kids day. Although, there were many days were it wasn't used or updated at all. The center provides a class called Bobby Bear Fitness which both of my kids really enjoyed.
"


Verified Tutor Time - 1335 North Arlington Heights Road Shopper
Verified
5/5

2017-06-17

"Love the staff and so does my daughter! She missed school on the weekends."


Verified Tutor Time - 1335 North Arlington Heights Road Shopper
Verified
5/5

2017-06-03

"we love the staff and teachers and everything about this school, but the price is what it is - at least i have a 10% discount and it's all gravy since my children get the best QUALITY CARE. We are working parents who want the best for our children and Itasca Tutor Time is worth all of our paychecks!"


Verified Tutor Time - 1335 North Arlington Heights Road Shopper
Verified
5/5

2017-06-03

"Beyond amazing. So much more then I could have asked for."


Verified Tutor Time - 1335 North Arlington Heights Road Shopper
Verified
4/5

2017-05-20

"I love my daughter's teacher. Every time I think I have the best one, she moves up a classroom and I love the next teacher just as much! I trust having my child there. I DO NOT respect the director as she does not address conflict well and does not ensure things are correct with my account."


Verified Tutor Time - 1335 North Arlington Heights Road Shopper
Verified
3/5

2017-03-18

"Excessive start-up process. Tremendous amount of redundant paperwork that we have not experienced elsewhere. Required a physician's permission for diaper cream, which my doctor said was extremely unusual. Besides these initial hiccups, I saw much greater progress with my children from our previous daycare facilities, which also cost less."


Verified Tutor Time - 1335 North Arlington Heights Road Shopper
Verified
3/5

2017-03-12

"Excessive start-up process. Tremendous amount of redundant paperwork that we have not experienced elsewhere. Required a physician's permission for diaper cream, which my doctor said was extremely unusual. Besides these initial hiccups, I saw much greater progress with my children from our previous daycare facilities, which also cost less."


Verified Tutor Time - 1335 North Arlington Heights Road Shopper
Verified
5/5

2017-02-18

"We love our teachers! Maria, Leslie, Lisa, And Lidda have all been wonderful."


Verified Tutor Time - 1335 North Arlington Heights Road Shopper
Verified
5/5

2017-02-11

"We love our teachers! Maria, Leslie, Lisa, And Lidda have all been wonderful."


Verified Tutor Time - 1335 North Arlington Heights Road Shopper
Verified
5/5

2017-01-07

"I love TutorTime in Itasca and provided my most honest feedback in the hopes it will help them continue to do a good job and improve. My child has blossomed with the help of the staff. I would recommend the school to others and think about continuing to live near the school so we don't have to switch. Daycare in general is very expensive but the quality of care and the curriculum surpass what a private sitter or family member could provide. I trust the director, assistant director, and teachers to care for my child and will likely enroll my future children as well."


Verified Tutor Time - 1335 North Arlington Heights Road Shopper
Verified
5/5

2016-12-31

"I love TutorTime in Itasca and provided my most honest feedback in the hopes it will help them continue to do a good job and improve. My child has blossomed with the help of the staff. I would recommend the school to others and think about continuing to live near the school so we don't have to switch. Daycare in general is very expensive but the quality of care and the curriculum surp*** what a private sitter or family member could provide. I trust the director, ***istant director, and teachers to care for my child and will likely enroll my future children as well."


Verified Tutor Time - 1335 North Arlington Heights Road Shopper
Verified
5/5

2016-12-24

"We have been with tutor time for 8 years now. It have been an excellent experience for my 3 children. I could not think of a better place to care for my children."


Verified Tutor Time - 1335 North Arlington Heights Road Shopper
Verified
5/5

2016-12-17

"We have been with tutor time for 8 years now. It have been an excellent experience for my 3 children. I could not think of a better place to care for my children."


Verified Tutor Time - 1335 North Arlington Heights Road Shopper
Verified
4/5

2016-11-12

"The center is in desperate need of some serious deep cleaning. Not just floors and windows. All the nooks and crevices. Parents see this. The baseboards in some locations are peeling away and are black/grey. This should be done every six months, if not more. You have 15 kids in one room urinating, vomiting, coughing, sneezing all over the toys, play clothes, books, carpeting, sleeping cots, etc. No a very healthy environment. Thank you giving me the opportunity to share my concerns."


Verified Tutor Time - 1335 North Arlington Heights Road Shopper
Verified
4/5

2016-11-05

"The center is in desperate need of some serious deep cleaning. Not just floors and windows. All the nooks and crevices. Parents see this. The baseboards in some locations are peeling away and are black/grey. This should be done every six months, if not more. You have 15 kids in one room urinating, vomiting, coughing, sneezing all over the toys, play clothes, books, carpeting, sleeping cots, etc. No a very healthy environment. Thank you giving me the opportunity to share my concerns."