"All the teachers and staff i have interacted with(even just passing in the hall) are exceptional. Each teacher make you feel as your child is their “favorite.” Many parents i have talked to aggree"
"Had an issue with our deposit not handled way back in Jan. and lost our spot. Felicia did everything in her power to make sure she was able to fit us in. Very frustrating as a parent since the waiting lists are almost a year long so props to her for dealing with us during that hectic time. I know I was less than pleasant to deal with at the time. Other than that mishap (we know it was an individuals fault not the companies) Tutor Time has met and exceed our expectations for our son"
"The directors and teachers are great. The teachers we have now have been consistent and are the reason our kids love going to school. They make them feel safe, loved and are getting them ready for school. The teachers and directors are the reason we decided to stay."
"We have had a good to exceptional experience. My son’s safety is a priority to me and I feel that his caregivers and leadership share that priority. There are different styles of care and a diverse set of caregivers; this works for us and we appreciate it - I think it strengthens the program. We have also experienced open communication and therefore, feel like we can ask any questions at any time. I have no concerns and would (and have) recommended this daycare to friends."
"We've had a positive experience."
"Overall fine, there has been some ignoring of our daughters food allergies, and some concerning stories about security, though overall our daughter seems happy and it’s fine for daycare at her age. I’d like her to have the same teacher for 3 months straight at some point"
"Overall, the experience has been positive and great."
"Very caring individuals and the staff really love the kids."
"I am not thrilled that my location is on it's 3rd director. The current director seems to be a little over her head. I am not sure I will continue to use tutor time if she doesn't get her act together soon. Not like it matters because there always seems to be someone on the wait list to come in and take an open spot."
"Three years ago, it was an excellent school run by director Lori. That was the last time the school felt unified. It's become hard to ignore how unhappy my child has grown and that is the best indication of what I need to know about Tutor Time."
“Thank you for bringing this to our attention. Our children’s wellbeing is extremely important to us. Please contact our Customer Support Team at 888-678-4631 so we can discuss this in more detail.”
"Amazing pre-k teachers! Frequent staff turnover in the other rooms as well as the director is a bit disappointing. Maybe pay the teachers better and they’d want to stay. Parents certainly pay enough tuition."
"Our experience for the children and parents and grandparents at Tutortime has been positive in every way. We have always been welcomed and treated respectfully and feel like part of a “family”. The children receive educational skills necessary for success in school and social skills are taught and lovingly reinforced. This is our third child enrolled at Tutortime, two others are currently in 2nd and 5th grade and we’re very prepared when entering school."
"Love the friendly staff and teachers are great."
"If asked a year ago I would have recommended this school. But now I count down the days to when this place is in my rear view mirror. Communication from management has deteriorated to nothing. Sanitation has dwindled. The teachers for the most part are great and appear to be engaged but for one reason or another Tutor Time struggles greatly to keep good staff. Perhaps management drives the good ones away. Tutor Time is more concerned with its costs than the care of the children. Very sad, it seems to be only about the money for them."
“We expect our schools to uphold the highest standards of care, education and cleanliness, and we're sorry to hear that your experience did not live up to that standard. If you wish to share your experience with our Customer Support team, they may be reached at 888-678-4631.”
"Overall we’ve had a good experience. Recent turnover of a large amount of staff was concerning, however things seem to have stabilized. The constantly increasing cost is making us consider other options for the future when we have two infants enrolled."
A rep from Tutor Time - 3 Spring Hur, LearningCareGroupCL, has responded:
“We appreciate you bringing this to our attention. We work to promote a safe, warm and welcoming environment at our locations. Please call our Customer Service Team at 888-678-4631 so we can work to resolve this issue with the school.”