"Price was very reasonable, shipping was very fast arrived early. Description and quality of motor was on point."
"The quality of the products on both orders were "Exactly as described". They arrived quickly and in perfect condition. My ordering process was simple and easy to complete (even for an old guy like me). Happily I have nothing to say about the returns process as I never even had to consider using it. I totally will be returning on any future needs without hesitation. "
“We're so glad to hear that you had a great experience ordering from Sylvane! Thank you for trusting us with your indoor air quality needs!”
"I was going to add a Mitsubishi Wireless Remote Receiver when I installed a heat pump about 3 years ago. At the time it was priced at $350 from the AC reseller. In August 2021 I did a search and found the updated model MHK2 on Sylvane's site for $275 (they gave me a veterans discount also). They had the item in stock, delivered for free and it arrived on time. Installation was easy but the setup required a little finesse. All is running fine now. I set up a setback schedule, something I wanted to do all along, and it's too early to tell but I expect to be saving energy."
“Thank you for being a Sylvane customer and for trusting us with your heating and cooling needs! ”
"Purchased the unit last year. Unit worked well. Kept up with maintenance and properly stored the machine during the winter (in a monitored climate controlled area). April 2021, machine seemed a bit slow to start. Didn't think anything of it. Machine stopped working in June of 2021. Customer service was contacted-crickets. Will try them one more time. Fingers crossed. If no response will never purchase/use another Sylvane project again."
“Hi there,
I just spoke with a member of our Customer Service team who is not able to find any communication from you regarding this order. Please verify that you reached out to us and not the manufacturer. You're welcome to update this review with a response or reach out to our Customer Service team via the Live Chat function on our site, or by giving us a call at 1-800-934-9194. Thank you for being a Sylvane customer. ”
"Prices for these filters are basically the same when you search for them online. What makes the difference is receiving your ordering a timely manor. This is what I received from Sylvane."
“We're glad to hear this! Thank you for being a Sylvane customer. ”
"Sylvane has an easy to navigate website. Product description was spot on. The pricing was very competitive and the ordering process was easy. My order was well packed for shipping and it arrived quickly. Nuff said."
“We're glad to hear this! Thank you for being a Sylvane customer and for trusting us with your indoor air quality needs!”
"I’m looking around to order a new dehumidifier, I came across this website and although I have never heard of the company or use them before I decided to give it a try. They had the best price and the fastest shipping. They delivered it exactly as they said they would and I couldn’t be happier. I highly recommend them and will definitely buy from them again."
“We're glad you found us and are glad you are enjoying your new dehumidifier. Thank you for being a Sylvane customer and for trusting us with your indoor air quality needs!”
"Ordering was a simple process and the quick shipment very much appreciated. My last dehumidifier was recalled due to a fire risk and I was in need of a rapid replacement. Many thanks. "
“We're glad you found a replacement dehumidifier at Sylvane. Thank you for trusting us with your indoor air quality needs!”
"I ordered two separate shipments of EyeVacs as gifts to relatives. The packages arrived quickly and in good condition. I have had no issues to discuss with customer service. Both recipients were delighted with the items. When my nephew called, he sounded like he was doing a happy dance! Great product. Great service."
“We are so glad to hear this! Thank you for being a Sylvane customer! ”
"The customer service rep was very knowledgable, patient, and helpful when I was choosing a dehumidifier. I eventually chose
the Friedrich 50-Pint Energy Star Dehumidifier with Pump.
Their shipping was very fast."
“We hope you are enjoying your new dehumidifier! Thank you for being a Sylvane customer and for trusting us with your indoor air quality needs!”
"Very professional and prompt service"
“We're glad to hear this - thank you for being a Sylvane customer! ”
"Good machine. Sylvane great delivery."
“Thank you for being a Sylvane customer! ”
"Searching for a way to help minimize the Covid impact at my office, I found great Heppa filtered blowers that did the trick.
Delivered in lightening fast time in big boxes right in to the office. "
“We're so glad to hear this and hope you and your coworkers are feeling more at ease with your new products. Thank you for being a Sylvane customer and for trusting us with your indoor air quality needs!”
"Wonderful Brand name items! Quickly shipped!! Will buy from this company again!!!"
“Thank you for being a Sylvane customer! ”
"I had ordered a pioneer and it arrived from FED X and it was damaged , I refused the order and called you and the service I received was great and gave me a full refund , I after that conversation ended I ordered a pioneer 18000 BTU and the unit arrived in 10 days or so , I had the unit installed and I am so happy with the A/C and happy that your customer service was so great and understanding
Thanks for everything , I am telling family and friends of great service from your company . after all quality and service matters "
“We're so glad you had a good experience with us - and we appreciate the referrals to your friends and family. Thank you for being a Sylvane customer! ”
A rep from Sylvane, Sylvane3, has responded:
“We're so glad to hear this! Thank you for being a Sylvane customer! ”