"I ordered one size up in my normal clothes size and I ordered the same suit but one with a regular torso and one with a long torso. I’m keeping the regular torso as it fits perfectly returning the long torso, but this suit is very flattering and will hold up a long time! "
"Too many not in stock and a lot of colors not available "
"Too fast! I didn’t check the size and ordered the wrong one, and you shipped it before I had a chance to change it. My fault!"
"I purchased an open water tech suit but they did not follow with the promise date of delivery! what a waste of money!"
"I am a long time customer and love the HUGE selection. I had difficulty applying a credit to my order (no way to do this even though I had a large account balance that I wish to apply) and there was absolutely no one to talk to or help. The chat was not "live" as promised and the phones aren't answered on Saturday. I placed the order and am hoping that my credit card will be refunded and my account balance applied."
"Shopping experience was easy. Lots of options and affordable. "
"Fits well. I ordered one size up."
"I don't have a cell phone and it wouldn't take my land line. I had to borrow my husbands and I didn't like that."
"I've used SwimOutlet for several years and have always been pleased. Once had to return an item for size and it was quick and easy.
Definitely a reliable company!"
"Easy to find and place the order"
"This is my first experience w/S.O. The skull caps are of excellent quality and the colors are bright & bold w/beautiful detailing! I am so happy to wear them now when I swim!! Purchased the Sporti "We Can Swim" (I bought two bc I didn't want to b bummed out in a few years when it finally capotes & I can longer purchase this item again), Spooky Season (for Halloween & luv'd the sale price!), & finally the Wyatt Hersey Equinox (gorgeous in person!). So glad I found them! Thank you!!! Will order from them again and again and ONLY from them from now on!! New FAV store w/quick shipping!"
"I always find a great selection of swim suits!"
"Ordered Annie shoes for my 98 year old mother. I'm waiting for their arrival. No issues so far/thanks"
"Really good will buy more "
"Easy to deal with and reasonable prices. "
A rep from SwimOutlet.com, CS-SwimOutlet, has responded:
“I'm sorry to hear about the difficulty you experienced in applying a credit to your order. We apologize for any inconvenience this may have caused. We appreciate your feedback and will certainly take it into consideration to improve our customer service support and account management for the future. Thank you for being a long-time customer, and we will do our best to address your concerns promptly.”