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Verified
3/5

2020-10-07

Fast delivery but lose money if you return the item

"The delivery was surprisingly fast. The part didn’t fit (my fault for ordering the wrong part), customer service was friendly and it was easy to return. Only problem is that I paid $9 for shipping (non refundable) and had to pay $12 to mail it back, so lost $21."

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Verified
5/5

2020-10-07

Bland sink stainless steel grid

"Ease of order beautiful product quick"

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Verified
2/5

2020-10-05

Split order, some of it still not here....

"Ordered on 9/28, 3 sets of faucet handles. All showed in stock on that day. One set was delivered on 9/30. The other two (different part numbers) were not in the same package. I called them early on 10/1 and told them I had a plumber coming on 10/3. The lady I spoke to told me she didn't know why they didn't all ship together, but would check. She told me I would hear back from her before EOD on 10/1. I got an email late on 10/1 telling me the other handles had been shipped, with no explanation. Here I sit on 10/5 and no sign of the other handles arriving. The tracking info just shows "In transit". Why were they not shipped when showing 12 in stock on 9/28? Why no explanation? "

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Verified
5/5

2020-10-04

Toto Washlet & Supply.com - Couldn't be happier!

"Order process... easy!
Pricing of the product (Toto Washlet)... more than competitive!
Follow up information regarding shipping... quick to read and instructive!
Delivery of product... on time and without incident!
Ease in installation... no problems!
Would I order again form Supply.com? ABSOLUTELY!
"

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Verified
5/5

2020-10-04

Easy to deal with

"They had a very hard to find part which was shipped quickly. "

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Verified
5/5

2020-09-30

Very satisfied customer

"all around great experience. "


Verified
5/5

2020-09-28

Great experience

"Sybil helped me order my toilet tank and it was delivered on time, as promised!.
Great service and professional support.
Thankyou.
"

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Verified
5/5

2020-09-28

Shipped very fast - items exactly what we ordered.

"I hadn't ordered from supply.com before, but they had a product I was interested in for my new kitchen sink. I got a shipping confirmation extremely quickly, and the products ordered arrived within a couple days afterwards. Would not hesitate to order from them again."

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Verified
5/5

2020-09-23

Well Done

"Very User friendly web site, received product the next day !!
"

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Verified
5/5

2020-09-22

"wonderful service, quick and very helpful and responsive, I got what I needed before the contractor could get it, so it saved us a lot of time. Thank you"

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Verified
4/5

2020-09-22

Good

"Delivered on time. The right parts "


Verified
5/5

2020-09-21

Great Service

"Prompt service. Product arrived in a day!"

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Verified
5/5

2020-09-20

Ceiling fan

"Good- nice fan and installed. "


Verified
5/5

2020-09-19

Fast delivery

"Fast delivery. Would order again."

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Verified
5/5

2020-09-17

Awesome Customer Service

"After 2 separate attempts to order Toto toilets online at Home Depot. I call the manufacturer and they recommended Supply.com. Supply.com came thru with excellent customer service, excellent communication on when my deliver would arrive, and of course it arrived just as promised and with no damage! I will definitely be using them again and recommend them based upon my experience with them. A hassle free transaction from start to finish!"

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