"I always book my flights theough studnet universe."
"We thought this site was great, love student pricing and all. BUT when a problem comes up, it is clear that you are on your own and this company will not resolve it or is only going to resolve it for a list of fees - cute trick. The issue that occurred at the airport that caused the missed flight was resolved over the phone with the airline and they gave a green light to rebook at no cost (thank you KLM, you’re the best), but the third party agency needed to call in, seems like a simple step… That was 9 hours ago. Divanni, who is 18 years old, was stranded for 11 hours in the airport waiting for 'an email' that has still never came, though updates were promised. There were two flights today that he could have been rebooked on. NO COMMUNICATION FROM SU. this is shockingly bad customer service, because flight cancellations and changes are obviously urgent situations, and airlines typically resolve it as quickly as possible. student universe seems perfectly fine with stranding students, young adults, in precarious situations and trying to get more fees out of a desparate situation. We called at least five times because there were no emails or return calls. Called again this evening, and immediately after we see that the reservation has been deactivated and cannot be opened. Interesting. We are keeping documentation of all of this, and will work with KLM to report this to consumer protection authorities. DO NOT TRUST THIS COMPANY!!! THEY WILL ABANDON YOU WHEN ANYTHING GOES WRONG EVEN IF IT IS EASILY REPAIRABLE. "
"Excellent customer service."
"Student Universe is an amazing service and i highly recommend it to students travelling. "
"Easy purchase, great app and website"
"It was difficult and took a while but eventually got inside and got the ticket"
"Nice booking experience!!"
"very good it’s the cheapest tickets I ve ever bought"
"Excellent customer support. Very competitive price. "
"Excellent!! Quick response. Try their best to find the best solution and best price when I need their help to change my flight tickets.. "
"user friendly and such a good price!"
"They offer genuine deals and I almost always end up booking through StudentUniverse "
"What an amazing site I have found for the students! "
"I ordered my tickets on Black Friday when they said there would be discounts on the areas I was headed to. However, it didn't use some of the discounts it said it would. The prices weren't terrible but it could've been better. "
"I started using Student Universe since 2017 and always managed to find excellent deals in comparison to any other website. The website is 100% legit and I bought tickets from this website at least 7 times. "