"The Part came in before the screws i needed came in and I place the order 1 week before "
"Simple parts pickup. Nobody was wearing face masks. "
"Lack of communication concerning the status of my order. It took Omer a eeek to receive the parts."
"Very helpful. Answered all my questions and didn’t try to rip me off like Jim Ellis VW did. I’ll be back."
"Ordered parts over a week ago but haven’t heard a thing since. Tracking simply tells me the order was received; nothing more."
"Very helpful when I called"
"Prompt, accurate and good value."
"Purchased part online through the dealership and it was cheaper than anywhere else. Easy pickup. "
"I placed an order but needed to cancel. Left a message by phone which was never returned, and they shipped it anyway. I initiated a return which was never replied to and sent a follow-up email which was never answered. Worst customer service ever!"
"Part worked a treat ! Youtube video + online to find the part. Best price for the OEM part. Thanks."
"Parts department was very slow to ship products. Even promised a delivery date and did not even give package to carrier until it was promised. "
"Parts took a week before they were even shipped out. Still waiting on an order that was placed BEFORE this one that still hasnt shipped. I wouldn't buy from this vendor again."
"I’ve been extreme impressed with the Stone Mountain VW dealership. The people I’ve dealt with there have been very helpful and pleasant."
"Did what they said they would, thanks for prompt service."
"Needed a Beetle trunk actuator, ordered the part, the Parts Department said they would check it to make sure it was the correct one before mailing it to me (after it came in). It was the exact part I needed and the service was phenomenal. Thank you!"