"Always a great experience dealing with the parts center staff. "
"I found their part pricing is competitive. Better than other dealers. I placed my ordered on Sunday night and I got an email saying that my order is ready to be picked up. In and out of the part department in minutes. They are courteous too. The reason I bought from dealer because I got counterfeit parts from eBay seller. Next time I will definitely buy from Toyota dealer. It is not worth to save a few bucks but getting counterfeit parts. "
"Their service department is terrible but the have the best part department in san jose area"
"Ordering the part was extremely easy and convenient. The price was much cheaper compared to the in store purchase."
"the prices are super low and delivery is fast..."
"Best price ever!! Parts department quick and helpful "
"Every time I use the online parts order I get quick turn around for pick up and the guy who works the parts counter is always pleasant and helpful. Love yall!!"
"I will say that the staff at the counter was nice and helpful. Ordered parts online for pickup. After the parts were handed to me, I noticed two out of the five items were not included. The staff double checked my receipt and handed me the missing items. Had I not noticed, it would have been an unnecessary return trip. My only suggestion would be to have two different individuals check the order before they go to the customer."
"Smooth easy process, excellent service from my advisor John Smith, thanks"
"It helped me save a lot of time purchasing online and it saved me a lot of money."
"Order the part online. Competitive price and arrived quickly."
"Easy to order on-line or at store. Pick up the parts at store quick. Good price. No shipping cost. Very helpful sale people."
"Bought parts online and in store and Alfonso and Ryan has been very helpful and very comfortable to talk with. Very friendly and just overall an awesome experience. The reason why Stevens Creek Toyota is my go to if I need something for my FJ."
"Excellent service great service "
"ordered the part on Tuesday morning and received it the next day on Wednesday morning. Much faster than I expected! "