"Of all the company I've talked to, StartTech was the only company that helped me through the process of buying a laptop. They gave me really good advice and still provide me with excellent service. Also they often help me to solve software problems."
"Great experience, Customer support by phone and by email is very professional and prompt. So far there is no issue with this laptop which I bought from StarTech."
"Purchased 2 ASUS laptop computers from Star Tech. Both units arrived quickly as promised. During shipping one wireless card had come loose. I contacted tech help and they walked me the procedure to reinstall the card. It has been 4 months and both computers work flawlessly. I would recommend Star Tech to anyone who wants to purchase quality products backed by superior service."
"Very pleasant ordering experience, both online as well as phone. Had a bunch of questions pre-order, which were addressed promptly by phone (with John Fierst). Placed order online subsequently, and John followed up with a phonecall to confirm. Customized Asus notebook arrived on time, a week later, with no problems whatsoever.
Will certainly place StarTech on the top of my list of PC vendors when I consider a replacement for my rig in a couple of years time.
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"everything worked as promised.
notebook computer arrived on time.
the staff is courteous and professional.
The price is great.
excellent experience.
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"I bought an Asus M6Ne notebook from this store. Everything was quick, easy, and I'm completly satisfied."
"A great company that offers Asus and other products at great prices. The shipment came on time, as expected, as promised. I highly recommend the folks at Star Tech. I plan on shopping there again."
"Incredibly swift replies to e-mails and questions in general, made buying a computer easy, effortless and very comfortable. Would buy again without hesitation.
Delivery of product like promised, everything top-notch.
Contact-person was John Fierst."
"Great experience, very reliable. Ordered the item and got it very promptly. Fast processing, a very promising company. "
"Totally painless, quick and easy! Ordered a custom laptop and it works great."
"I purchased a custom configured premium laptop. Excellent sales support and follow-through. The laptop arrived in perfect condition and has performed flawlessly. I plan to order additional equipment from Star Tech."
"I purchased an Asus W1N from them and was very satisfied with their service. John, their customer service rep, kept me informed on the progress of my order the whole time and was very responsive. Overall a very positive shopping experience. Highly recommended."
"I bought an S5N laptop from Star Tech, Inc. Its internet sales representive is a kind man. He answered my questions and helped me to place the order. The shipping was in time and I finally got the cute laptop. I am using it:) Star Tech is good."
"I was in the market for a new laptop since my old Dell 5000e was dying. I searched on notebookforum.com and became interested in both the Asus M6BNe and W1N computer. I didn't know much about Startech but they were in PA about 90miles away from me and had both computers in stock for me to view. My contact at Star was Bob Gregg. Very nice, very prompt in replying to all my questions and not too pushy. The store in Hermitage PA was very nice and professional looking with a courteous staff. They called me en route to make sure I was finding it alright and that they had the two computers set up for me to test. ALthought the w1n is an amazing looking computer the M6 was no slouch and was about 400-500 less. The configured M6 even with sales tax came out cheaper than the M6 from p****notebooks and other similar M6 resellers. They actually had a computer that matched my desired config on hand so I could take it right on the spot! Unfortunately the DVD writer didn't pass spec so Bob offered to give me the CD burner temporarily until the DVD-RW came back in stock (Very cool!) I appreciated their honestly about the DVD-R not passing spec since I guess a lesser store might have not even tested it...
When the DVD-R was finally back in stock a week later(Toshiba SD-R6372) they notified me and I drove out to Hermitage to swap it out. I got stuck in traffic and was n't going to make it before 5:30 closing time. I called and they said they would leave a box outside for me to drop off the old optical drive. When I got there turns out Chris from Startech had waited for me 20 minutes past closing time and swapped the drives out!!! WOW! I was extremely impressed. Obviously they didn't have to wait, but it was great cust service wise.
I give Startech PC an "A" for pricing, professionalism, and customer service.
THe Star M6 (asus m6bne) is a beautiful computer. Well designed, loaded, solidly built with a beautiful screen, nice sound, adequate keyboard, great baterry life (4:30 hours) and relatively thin and light ("
"Excellant, response to emails, fast shipping and good prices."