"HIGHLY RECOMMENDED..........5 STARS !
( NEW 17" - Fully Loaded ASUS LAPTOP COMPUTER PURCHASE )
It was a TOTAL pleasure dealing with this company...and in particular...** JOHN FIERST **.
He took the time to answer ALL my questions not only via phone but through many emails.
I did A LOT of research before buying this FULLY LOADED ASUS 17" laptop...and although there were several vendors I considered, I finally decided on STARTECH (STIPC.com)
- GREAT pricing
(competitively speaking in comparison)
- GREAT rebates are USEABLE
- GREAT ratings here and elsewhere
- GREAT options to UPGRADE
(broader than all the other vendors)
- GREAT communication
- INHOUSE warranty extension available (so I don't have to get *lost in the corporate return shuffle*
- CLOSE to where I live
(for service-if even needed- since the computer is SO well constructed)
- SPEEDY upgrade configuration AND shipping
If you have questions ASK JOHN...he will be MORE than helpful.
AGAIN...I HIGHLY RECOMMEND John Fierst at STARTECH and the company for a JOB WELL DONE !
"
"Extremely satisfied with my purchase. John is a first-rate sales agent and everything was exactly as I ordered it and at the right price as well.
I would buy from them again in a heartbeat.
Anyone who puts up with my shtick and makes me happy can be counted on to do the same for you."
"Service was great. John was very courteous and very easy to do business with. My new customized W3J is excellent. ^_^ Answered all of my questions prompty and with obviously detailed knowledge of their products. I look forward to doing business with StarTech In the future and will recomend them unconditionally.
"
"I ordered a battery that was out of production and I could not find anywhere else. Star Tech researched my needs, found a battery and got it to me in a very quick and efficient manner. Thanks for all your help, Star Tech, the laptop works great again and is back in a productive environment. "
"This was my first purchase from thie company, and I will order from them again. The computer has worked extremely well. Service and support is extremely responsive, and very helpful."
"Great service. Answered all my questions quickly. Order went smooth. Post-order service was just as great (made sure my I was content with everything).Completely satisfied. Thanks John and Tom."
"I am so grateful to have dealt with such professionals in ordering my new notebook. Buying over the net can be scary to some people (especially with big ticket items) but Star Tech (and John personally) made the process completely painless. His advice and suggestions went a long way to making my purchase one I am completely happy with. Thanks Star Tech, you're my 'go to' store!"
"Excellent product, exactly as ordered, fast shipment, extremely attentive support. A+ transaction!"
"Star Tech is absolutely THE best computer retailer that I have ever worked with. They have excellent customer support, the most customization options, extremely fast turn around times, and they sell truly quality products.
John, their lead web sales person, is a dedicated individual who answered every single one of my thirty or so emails within the hour.
I got my laptop totally customized - 2.0 ghz CPU, a faster hard drive and 2 GB's of ram, and they had it shipped out the day after I placed my order. The next morning FedEx brought me a nice little box!
If you are lucky enough to get an Asus computer, you might as well do it right: buy from Star tech"
"Major kudos to Star Tech, John on their sales staff, and the whole team. They allowed me to get a new laptop within days and to my own specifications and at a great price.
I have never written to comment on a company before. But in this case, the service from Star Tech was so exemplary, I fealt I had to. I was in a pinch to have a laptop within 3 days. However, as a hardcore type, I wanted to be able to specify all the options in the machine. I have had great luck building desktops from scratch using ASUS motherboards. When I discovered that ASUS sells laptops that can be totally customized by third parties like Star Tech, I was very interested. I quickly found that most ASUS laptop resellers simply put their own packages of features together with no more flexibility than buying, say, a Dell. Well, not good enough for me. I found Star Tech on the ASUS web site and gave them a try. They were fantastic. They put together just the options I wanted and none that I didn't at an extremely competitive price, and went the extra mile to get the machine to me in two days, in time for my road trip. I did ask that no OS be installed so I could do it myself. To my delight, they sent all of the driver and other SW CDs, and everything just worked! I don't want to leave the impression that everyone using Star Tech needs to be able to install their own OS. I am very sure that had I asked for everything pre-installed, that everything would have just worked out of the box.
Major kudos to Star Tech, John on their sales staff, and the whole team. They allowed me to get a new laptop within days and to my own specifications and at a great price."
"Great personal service. Good price. Fast shipping."
"We ordered from this online retailer a total of 3 notebook pc's. They accepted orders ahead of the actual release of these units from the mfg. Two months after the initial purchase we wanted additional power supplies, their website listed the incorrect p/s 60w instead of 90w required. So we contacted them and they indicated they could not get the parts from mfg. We found the same parts they "could not get" from another retailer and had them within a week. What does that tell you? "
"Excellent Service. I had questions about correct part number, and availability of parts, so I called their phone number. Spoke to representative right away, and he was able to answer all my questions. I placed order with him, and had my package in 2 business days. Outstanding!"
"I don't want to sound like a broken record. I had the same good experience as all the other customers. Star Tech = two thumbs up."
"Fast and reliable service, especially on making a purchase. Star Tech has also been very courteous while dealing with my order and it shipped in perfect condition. Highly recommended."