"When I purchased my printer, I also purchased the extended warrantee , not knowing how important that would turn out to be. As it turned out my printer developed a non repairable problem determined by the manufacturer.
That it when Square Trade came in and took control . They checked the purchase , and warranty info, and refunded my purchase. Thank You."
"Every single Svc Rep I spoke with was so courteous and patient with me to explain the process I needed to go through for reimbursement for my TV.
Thank You.
Aloha,
Kathy"
"Had an issue with a mixer I purchased I sent it in to determine if it could be fixed and it was unable to be fixed so I was issued refund and I was informed every step of the way. Great Service"
"Answered quickly and resolved my claim. I was not expecting a refund but rather a replacement but I am happy with how they handled this so quickly with a very quick refund in minutes. "
"Vacumn needed work. I contacted Allstate. I qualified. Sent it in and had it back a short time later. And I believe it is running better than when I first bought it. Thanks!"
"very easy filling claim on web site. Have told others in my family about how easy filling."
"Excellent service very fast and I'm satisfied with the time of the repair."
"I filed a claim and it was promptly handled. I will not hesitate to get the protection plan. I was pleasantly surprised."
"We were so disappointed when our TV picture started messing up. Then we remembered we bought the warranty. What an easy process it was. The rep tried fixing it over the phone, but we quickly learned it was not going to be fixed by a factory reset.
Once I sent video and pictures of the problem a replacement was sent within days. It was so easy and quick."
"We filed a claim to have my son's Chromebook repaired, and Allstate was great at communication and had my son's device back to us within a week."
"Less than a week turn around for repair of my PS5. Came back with some extra scratches and the unit could have been cleaned better to remove excess dust. But the repair seems to have fixed my problem."
"Quick and hassle free protection plan "
"The agent was super nice and help me with my issue "
"Great job I always go with Allstate "
"The process was very simple, it would have been faster had I realized the receipt had eye glasses for my son as well as myself which caused a delay on my part. The representative I spoke with was very knowledgeable and was able to finish processing the claim the moment I was able to identify the proper item. Would and do highly recommend Allstate Protection Plans to friends and family."
"Filed a claim im legally blind call to let them know i need gelp was told they couldnt assists me i put in wronv date now i cant get my dida fixed "
A rep from Allstate Protection Plans, LashaunSteele, has responded:
“Hello Reviewer4120044753,
We are sorry to hear you are dissatisfied with your recent experience.
SquareTrade does our best to provide expeditious and hassle-free service to all our customers. According to our terms and conditions, we cannot approve claims for damages not reported within 30 days. While SquareTrade does our best to assist all of our customers, we can only approve claims within the specifications of our coverage.
We reached out to you to discuss this and ensure the proper support is provided to resolve your issue.
Thank you,
LS.”