"When I purchased my printer, I also purchased the extended warrantee , not knowing how important that would turn out to be. As it turned out my printer developed a non repairable problem determined by the manufacturer.
That it when Square Trade came in and took control . They checked the purchase , and warranty info, and refunded my purchase. Thank You."
"Everything about this claim was wonderful. It was easy to get the claim started and the repair process was quick and hassle-free. "
"Getting my FitBit replacement was seamless, and the turnaround time was quick."
"They are so amazing and caring. They take care of you through and through. They are so responsive and professional. I love having any warranty with them even for piece of mind!"
"Great! It was a pleasure working with them"
"Laptop broke. You sent a code to send it back. You repaired it and sent the laptop back to me. Very easy process"
"Help me every step of the way gave me all my information and I understood it"
"The item was not replaced, I was simply refunded what I paid for the item at the time when what I needed was a replacement. "
"Taken care of fast and easy and resolved."
"I received my money quickly to replace the damaged lenses on my glasses. I recommend this coverage for any item."
"The technicians really know about their job and the conditions of refund or pay the repair are ok. Really satisfied with the assistance."
"The control panel on my exercise equipment failed. The insurance i bought was easy to use to get it fixed. Highly recommend. Bought thru walmart "
"I was very impressed with the care I got regarding my Account. "
"I sent my camera in for repair. Allstate told me it was unreparable and issued a check within 2 weeks. I found that Allstate has one of the best extended warranties on the market. "
"A little bit technically but good service "
"It was a great experience "
A rep from Allstate Protection Plans, ChroletteFoster, has responded:
“Hello Reviewer1379193095,
We apologize for any frustration surrounding your claim.
SquareTrade offers a variety of resolution options for our customers to ensure we meet their service needs. Our goal is to provide our customers with coverage throughout the life of the protection plan. Our resolution options are based on several factors, such as the type of item, the issue at hand and the item’s price. All these variables are taken into consideration when determining the most appropriate solution for our customers. We are sorry for any frustration you experienced due to this.
At this time, one of our specialists has reached out to you to address this matter and to provide additional support.
Thank you,
CF”