ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
3.75/5
Chance of future purchase:
5.00/5
Shipping & packaging:
5.00/5
Customer service:
5.00/5
Return/Replacement policy:
5.00/5

Verified
5/5

2019-12-20

Excellent Service

"Jose was very helpful, and made it easy to do business. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2019-12-16

Execellent Customer Service

"Elysha provided excellent customer service on our order that was needed as gifts. She is very courteous and professional. Thank you!"


Verified
5/5

2019-12-09

great service

"I had receive a broken item and with a simple phone call the team had a new for replacement, thank you again, Jorge almeida"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2019-12-06

Autographed Wayne Rooney Picture

"I received the autographed photo in perfect condition. Very pleased. Great service!"


Verified
5/5

2019-12-06

Jose was very helpful

"I appreciated the quick and helpful assistance from Jose."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2019-12-05

Superstar customer service

"Cristin was outstanding in dealing with my order. She corrected errors, ensured prompt shipping and got the destination address changed to my work. All was done quickly, courteously and professionally."

Detailed Review Benchmark + -
Pricing of products and services

Verified
5/5

2019-12-02

Amazing speedy response and service! Thank you!

"I was missing an order and email customer service. I got a response same and a replacement the following week, thank you! "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2019-11-30

Jose was very helpful

"i got a broken case and in no time jose answered back and sent me a new case with no charge "


Verified
5/5

2019-11-27

Exellent Service from Genevieve

"I ordered a number of items for an upcoming Christmas party give-away. Except for 1 item, everything was due to come in on time. I spoke to Genevieve and explained that I needed that 1 item also (it was due in 1 business day after the event). She got it done was time to spare! Excellent service delivered in a friendly, professional way. Couldn't ask for more then that! Thanks again."

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall customer service

Verified
5/5

2019-11-22

Cristan

"If there is a 6th star, Cristan deserves it! Responsive and relentless!"

Detailed Review Benchmark + -
Pricing of products and services

Verified
5/5

2019-11-22

Customer service

"Brooklyn was amazing with handling the situation accordingly. She was persistent and very active "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2019-11-21

Genevieve was wonderful, best company ever!

"Genevieve explained the complete process, she was kind, and answered all my questions.
Thank you
Tina
"

Detailed Review Benchmark + -
Pricing of products and services

Verified
5/5

2019-11-19

Customer service rep efficiently dealt with coupon error

"The customer service rep I spoke to over live chat efficiently dealt with an error regarding a coupon that had been applied to my purchase"

Detailed Review Benchmark + -
Overall customer service

Verified
5/5

2019-11-19

Jose was super helpful!

" Jose has great knowledge of sports and direct me to the correct memorabilia. I would not have known what to buy!

Thanks Jose
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2019-11-15

Daniel is the best!!!

"I had an issue with my original order being lost in transit. I called customer service and got Daniel. In short, he was AMAZING!!! He offered to send a replacement item immediately at no additional charge to me. Unfortunately, the item I purchased was no longer available so he sent the same item in a different color. There was a price difference but it was waived. Once the replacement shipped, he CALLED me to let me know it was on its way. He then CALLED again to let me know he saw that it had been received. Fed Ex was the one who lost the package and their rep was useless. Daniel more than made up for that. He was incredibly helpful and thorough, and is definitely an asset to your company. "

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges